Reviews

What people are saying about The Grosvenor Plymouth




Summary
4.7

Excellent experience- Rating 5/5

The Grosvenor is in a good location close to The Hoe, Barbican and city centre. It was our first stay and we will definitely return. The premises are extremely well maintained, the staff are very friendly and helpful and breakfast was excellent. Our double room was spacious with king size bed and large en suite. There are parking spaces available on a first come first served basis as well. All in all a top class hotel. Highly recommend.

Response

Good afternoon Chris, thank you for leaving us this lovely review. We are so glad you enjoyed your stay with us! We are so happy you enjoyed the surrounding area and enjoyed the breakfast. We love hearing reviews like this means a lot to all the team. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Reviewer: Chris| Sun 10th Dec 2023 | 1 day ago


Excellent as always - Rating 5/5

I have written so many positive reviews about my favourite hotel in Plymouth and why I continue to stay there after 20 year!Keep up the excellent work John and team.

Response

Good afternoon, thank you so much for the continued support. We are so glad you enjoy staying here. We'll look forward to welcoming you back again in the future. Kind regards, Georgia, The Grosvenor Team.

Reviewer: M. H | Sun 10th Dec 2023 | 1 day ago


Excellent value- Rating 3/5

Really good value, delicious breakfasts, good location but the fact we had no access to the lounge and the rooms being small meant we had no where to just sit and chat together

Response

Good afternoon Rachel, thank you for leaving us this review. Sorry to hear about the lounge not being open, it usually is and I'm not sure why it wasn't I can only apologise for this. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Reviewer: Rachel W | Sat 9th Dec 2023 | 2 days ago


Lovely stay - Rating 5/5

Fabulous location. Lovely hotel! Cracking breakfast!

Response

Dear Lisa, thank you so much for for leaving such a lovely review. We are so pleased that you enjoyed your stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Reviewer: Lisa| Tue 5th Dec 2023 | 6 days ago


Perfect Stay - Rating 5/5

Ideal hotel to stay for theatre, barbican, hoe and shops. Warm, clean and comfortable room.Breakfast was excellent!

Response

Dear A W, thank you for leaving a review. We are so pleased that you enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Gemma, The Grosvenor Team,

Reviewer: A W | Tue 5th Dec 2023 | 6 days ago


Super spot close to everything - Rating 5/5

Travelled to Plymouth to see comedy at the Pavillions which was 4 mins walk away! Perfect location to head into town for shopping, walk along the sea front and super breakfast. Would recommend.

Response

Dear Nicola, thank you so much for your lovely review! We are so pleased you enjoyed your stay with us and that you enjoyed the surrounding area. We hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

Reviewer: Nicola M | Mon 4th Dec 2023 | 1 week ago


Great place to stay in Plymouth- Rating 5/5

I have stayed here twice now, such friendly helpful staff, lovely and clean. Breakfast is really high standard and waiting staff friendly too. Parking a little difficult at weekends but hotel can give you a pass for street parking for about £8 for Overnight stay. If you have to pay without a pass it's £16 at the machine which is still reasonable compared to Cambridge where I live. Hotel is really close to the seafront and barbican, this makes a lovely walk in the evening for fish and chips and coffee or the bars. Bar in hotel is great too and you can buy crisps snacks etc there also. As a single woman traveller I feel safe staying here. Will stay again.

Response

Dear Nikki, thank you for leaving a review. We are so pleased that you enjoy staying with us and feel safe while you are here, feedback like this means the world to our team. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team,

Reviewer: Nikki B | Mon 4th Dec 2023 | 1 week ago


Lovely hotel with friendly,helpful staff - Rating 5/5

Had a great stay at the Grosvenor. Amazing room (11) in the perfect location (for Pavilions,the Hoe/Barbican and shopping). All the staff we spoke to were friendly and helpful. The breakfast was lovely and the free parking space an extra bonus. 100% recommended!

Response

Dear David, thank you for leaving such a lovely review! We are so glad you enjoyed your stay with us and made use of our facilities. We hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

Reviewer: David | Sun 3rd Dec 2023 | 1 week ago


Fantastic stay - Rating 5/5

Our second visit to this lovely hotel did not disappoint. Everything from the reception staff to the beautiful cooked breakfast was faultless. Would definitely recommend.

Response

Hi Mrs S, thank you so much for leaving such a kind review! We are so pleased you enjoyed your stay with us, and we hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

Reviewer: MRS S | Sun 3rd Dec 2023 | 1 week ago


Excellent - Rating 5/5

Very clean.Very friendly. Great location

Response

Good evening Elaie, thank you for leaving us this review. We are so glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Reviewer: Elaie | Sat 2nd Dec 2023 | 1 week ago