Reviews

Good stay at well located hotel. The staff were very friendly and breakfast was excellent.

Response

Dear Ken, thank you so much for taking the time to leave a lovely review! We are so pleased you enjoyed your stay with us at The Grosvenor Plymouth! We hope to welcome you back again! Warm regards, Iara, The Grosvenor Team

Right by ferry terminal. Extremely handy to get off ferry,through customs, and within hotel in minutes.Private parking available at rear alleyway.Splendid breakfast. Well staffed, friendly and accomodating. Good overnight price too.

Response

Dear Tony, thank you so much for your kind words, we are so glad you enjoyed your experience with us at The Grosvenor Plymouth! We hope to welcome you back again! Warm regards, Iara, The Grosvenor Team

Booked the hotel as attending a Wedding in Plymouth, lovely clean room , friendly staff , very welcoming, hotel clean throughout hotel and well maintained

Response

Dear Walker, thank you so much for your lovely review, we are so delighted you enjoyed your stay! If there is anything we can do to make your next stay more memorable, please don't hesitate to reach out! Warm regards, Iara, The Grosvenor Team

Friendly and responsive staff. Top service and first rate breakfasts

Response

Dear Roger, thank you so much for your lovely review, we are so delighted you enjoyed your stay and the amazing breakfast! If there is anything we can do to make your next stay more memorable, please do let us know! Warm regards, Iara, The Grosvenor Team

Very goodVery good breakfasts.One of my group with a bad ankle complained about a lack of lifts , however.Very clean and very importantly very reasonable.

Response

Dear George, thank you for leaving a review. Unfortunately we do not have lifts, we are an old Victorian building anddue to the layout we are unable to, we do try to be as transparent about this as possible prior to booking so apologies that you were unaware of this. We are pleased that you enjoyed your breakfast and found the hotel to be clean that is great to hear. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

My 4th stay at this hotel this year. I have been visiting Plymouth and staying here more years than I can remember! The staff are great and very obliging.The breakfast is excellent and caters for most tastes.

Response

Dear M.H, thank you so much for your lovely feedback and loyalty, we are so delighted you enjoyed your stay! We hope to welcome you back again, if there is anything we can do to make your next stay in Plymouth more memorable, please let us know! Warm regards, Iara, The Grosvenor Team

We stayed at the Grosvenor on our way to Cornwall for one night. We had lived in Plymouth many years ago and it was a nice time to reminice. Ideally situated within 100 metres of the Hoe and a short pleasant walk to the Barbican and City Centre.We were met by a very helpful guy at reception. Our room was fairly large and spotlessly clean. The furnture was (old fashioned) dark wood but it suited the buildings age. A few little niggles - the towel rail was loose in the bathroom and the shower head could do with a descale. This did not put us off - the shower was hot and the bed large and comfortable.I would definitely stay at the Grosvenor again and have no hesitation in giving it a 5 star recommendation.

Response

Dear Gerry, thank you for taking the time to leave feedback! We are so delighted you enjoyed your stay! We have passed on your comments to our maintenance team, thank you for bringing it to our attention. If there is anything we can do to make your next stay more memorable, please don't hesitate to reach out! Warm regards, Iara, The Grosvenor Team

Everything was perfect. The staff at reception and breakfast were really friendly. Breakfast was gorgeous. Great hotel in a great location.

Response

Dear David, thank you for taking the time to leave such a lovely review! We are so glad you enjoyed your stay, especially the location of our hotel and the breakfast! Our staff hopes to welcome you back soon! Kind regards, Iara, The Grosvenor Team

Excellent stay as usual. Our 3rd time, convenience, clean and comfortable.

Response

Dear Lesley, thank you so much for your kind words and loyalty! If there is anything we can do to make your next stay more memorable, please don't hesitate to reach out! Warm regards, Iara, The Grosvenor Team

Have been staying at the Grosvenor for over 3 years - staff cannot do enough for you. Rooms are always clean & ready on time. Breakfast is ample & cooked to order. Above all else John & the team are Fantastic

Response

Dear Dean, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you always enjoy your stay with us and that our team make it memorable for you. We value your loyalty. We look forward to welcoming you again! Warmest regards, Iara, The Grosvenor Team

On a trip back to my homeland I stayed at The Grosvenor Hotel in Elliot street very close to the Hoe. From the minute I arrived I was greeted and welcomed by the staff. The breakfast was amazing with wonderful ladies serving table. Due to the hotels closeness to the Hoe and easy walking distance to the shops it was an ideal place to stay. I cannot emphasise enough how without exception the staff and owner went out of their way to make my visit wonderful.

Response

Dear Patricia, thank you so much for taking the time to leave such lovely feedback! We are so glad you enjoyed the location of our hotel and the breakfast. Your feedback inspires us to continue delivering exceptional service to each of our guests. Our staff looks forward to welcoming you again! Please don't hesitate to reach out if there's anything we can do to make your next stay even more memorable! Kind regards, Iara, The Grosvenor Team

We had a lovely stay in a well run hotel with lovely friendly staff. Perfect location for a walk on the Hoe and lots of restaurants nearby.

Response

Dear Kathryne, Thank you so much for your lovely, kind review. We are so pleased that you had a lovely stay and look forward to hopefully seeing you back here again soon. Kind regards, Jenny, The Grosvenor Team.

We had an excellent stay at the Grosvenor Hotel, perfect for one night's stay the check in was straight forward, nothing was too much trouble, easy access at night and an excellent breakfast served. If I was visiting again, I would be happy to stay again.

Response

Good Afternoon and thank you for taking the time to write us a review. We are so pleased that you had an excellent stay and enjoyed breakfast. We look forward to welcoming again on your next visit. Kind regards, Jenny, The Grosvenor Team

I stayed at the Grosvenor Plymouth for one night whilst walking the South West Coast Path. I thoroughly enjoyed my stay. I had a comfortable room and very nice breakfast and it was ideally located for both the coast path and the attractions. I was impressed with the staff at the Hotel. The gentleman on reception made me feel very welcome when I arrived late afternoon and was extremely helpful when giving me good advice when I needed an evening meal and taxi. Again, the lady in the restaurant made me feel very welcome and was very friendly and helpful. I felt that they both went the extra mile for the guests.

Response

Dear John, thank you for leaving a review. We are so pleased to hear that you had such a positive experience staying with us and that our team made you feel welcome. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Comfortable room, fluffy towels in bathroom, very good breakfast, friendly staff, free parking.Very satisfied.

Response

Dear Rupert, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

This is a very well situated small hotel. Whilst the rooms are small (I was in a single) it has everything you need. The rooms and bathrooms are always very clean. Breakfast is plentiful and cooked to order. Staff are always very polite and do whatever they can to make your stay as comfortable as possible.

Response

Dear Graham, thank you do much for taking the time to leave such a positive stay. We are so happy that you enjoyed your stay and hope to welcome you back soon. Kind regards, Gemma, The Grosvenor Team.

Comfy bed and clean room , lovely place to stay

Response

Dear Tracey, Thank you so much for your review, we are glad that you had an excellent stay and look forward to hopefully welcoming you back soon. Kind regards. Jenny, The Grosvenor Team

Have stayed at The Grosvenor several times. Reception always friendly and helpful. Rooms are clean and breakfast good. Can't ask any more than that.

Response

Dear William, thank you for your review, we are pleased that you once again had a good stay and we look forward to welcoming you back again next time. Kind regards, Jenny, The Grosvenor Team

This is our second stay here,and just as enjoyable as the first.

Response

Dear Michael, Thank you for your review, we are so glad that you had another enjoyable stay with us hear at the Grosvenor. We look forward to the next time. Kind regards, Jenny, The Grosvenor Team

Hotel room very clean and great location to the hoe.Breakfastvvery good as well.would definitely stay here again

Response

Dear David, Thank you for your review and kind comments, we are pleased that you had a brilliant stay and that you would stay again, we look forward to accommodating you again. Kind regards. Jenny, The Grosvenor Team

We had a couple of nights at the Grosvenor to get a taste if Plymouth. This very clean and comfortable Guest house is in an ideal location . 2 minutes walk to The Hoe, and about 10 minutes to either the Barbican or other way into town for the Drake Shopping centre.Rooms were clean and comfortable. Staff very friendly. Great breakfast selection. Again the breakfast room in the basement was very clean and tidy.

Response

Dear Baz, thank you so much for taking the time to leave such positive feedback! We are so delighted your stay with us here at The Grosvenor Hotel made your trip to Plymouth more enjoyable! Thank you for choosing us, we hope to welcome you back on your next visits in the future! Best wishes, Iara, The Grosvenor Team.

Quiet location, bed comfortable, decent breakfast, helpful and friendly staff.

Response

Thank you so much for your positive feedback! We are so glad your stay with us was enjoyable, it's always our goal to assist our guests in having the best experience possible. We look forward to welcoming you back soon! If there's anything we can do to make your next stay even better, please let us know. Kind regards, Iara, The Grosvenor Team.

Great,clean comfy hotel with lovely staff

Response

Dear Jenny, thank you so much for your kind words and for taking the time to share your experience with us! We're delighted you enjoyed your comfortable room and that our staff made your stay memorable.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Warm regards, Iara, The Grosvenor Team

Nice quiet room, comfortable bed,excellent

Response

Dear Martin, thank you for the positive feedback! We hope to welcome you back again at The Grosvenor Hotel! Kind regards, Iara, The Grosvenor Team.

What a gorgeous property. Super clean, super happy friendly staff. Laura, Gemma, Lara, John, Jill & kerry. 5 ladies stayed in a family room no. 29 with 1 kingsize bed & 3 singles. Tea, coffee, milk, biscuits. Suoer clean pillows with protectors, white cotton bedding & comfy beds. Can't wait to visit again oh yes & so close to the Hoe, barbican. Thank you, you made tbe Birthday ladies 60 & 70 very happy 🥳🌟🌟🌟🌟🌟

Response

Dear Julie, thank you so much for your wonderful review! We are so thrilled to hear you had an amazing time during your stay, and that our team made your celebrations even more enjoyable! We can't wait to have you back with us at The Grosvenor Hotel. Warm regards, Iara, The Grosvenor Team.

Our stay went well. Bike friendly with a room set aside for our bikes. Nice breakfast & helpful staff.

Response

Dear Dave, thank you for leaving a review. We are so pleased that you found our team to be friendly and helpful and that you enjoyed your breakfast. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Down on business in the Yard and The Grosvenor gives a great place to stay within easy walk of the Barbican. Staff friendly and helpful, rooms and breakfast great. Always look here first when travelling to Plymouth.

Response

Dear David, thank you for taking the time to leave such positive feedback. We are so pleased that you enjoyed your stay and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Great stay as usual

Response

Dear Kevin,Thank you for your kind review and your continued loyalty we look forward to seeing you at the Grosvenor again soon.Kind regardsLaura & The Grosvenor Team

Very clean and welcoming. Room spacious and comfortable but furnishings rather old fashioned. Part of a wedding party and great confusion about inclusive breakfast on booking but not honoured. Really ugly repair on sink in bathroom due I presume something slipping off the shelf above which was not level! However, none of this detracted from our stay.

Response

Dear Wendy, thank you for leaving a review. Apologies there was confusion with the breakfast. Some of your party had booked with breakfast and some without so paid different prices, normally when you book the room only rate if you then add breakfast in the hotel it is £12 per person per day but we just adjusted your booking so that everyone ended up paying the same as the breakfast inclusive rate (which worked out cheaper for you then £12 per person per day). If you had booked room only this would have been stated in your confirmation email. We have passed your feedback regarding the shelf to our maintenance team. We are pleased that you enjoyed your stay and hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

The hotel is full of character and we had a lovely stay here- we were lucky enough to have a room where we could see the sea out of the window.we would love to return

Response

Dear Susan, thank you for leaving such a lovely review. We are so pleased that you enjoyed your stay and hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Whenever I stay in Plymouth (my place of origin!) I choose to stay at The Grosvenor, and have done for a number of years.Competitive rates, reasonably sized rooms for single occupancy, very friendly and helpful staff, great choice at breakfast and very conveniently situated.I'll be back . . .

Response

Dear Roger, thank you for leaving a review. It is always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

I was staying here after getting married locally. My partner checked in the day before and instantly called me to say they had offered us an upgrade for the celebration which was such a thoughtful gesture! Once in the room it was spacious with plenty of room for hanging dresses and a beautiful on suite with a huge bath. When I entered the room there were petals on the bed and it was such a lovely touch after a wonderful day. The room was super clean and welcoming. The staff were all really friendly and the check in and out process was seamless!! breakfast was pretty good with a wide selection of warm and cold drinks (which I think make or break a brekkie!)Will definitely be recommending this to others to stay at!

Response

Dear Chloe congratulations to you both and thank you for letting us play a part in your special day, we are so pleased to hear you were happy with your stay and we wish you all the best for the future.kind regardsLaura & the Grosvenor Team

This was the 2nd time we have used the Grosvenor Hotel at a one night stopover. As was the case the first time the room was really comfortable, the staff all very eager to please, and a lovely breakfast in the morning. perfect stay - would thoroughly recommend

Response

Dear Alistair, thank you for such lovely feedback. We are so pleased that you have enjoyed staying with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Room really clean, staff welcoming. Lovely hotel. Would recommend.

Response

Dear Emma, thank you for leaving a review. We are so pleased that you enjoyed your stay and that you would recommend us. We hope to accommodate you again in the future. Kind regards, Gemma, The Grosvenor Team.

Third stay and will be back again no doubt.

Response

Dear Michael, thank you for leaving a review. It is always a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

I loved my whole experience.

Response

Dear Asiye, thank you for leaving a review. We are so pleased that you enjoyed your stay, feedback like this means so much to our team. We hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

The hotel is old fashion but near to every where I wanted to be.Nice and clean and lovely English breakfast every morning.My bed was very comfortable. Very quiet place.Parking is first time first serve.We were lucky had our space.Thank you

Response

Dear Nicky, thank you for leaving a review. We are pleased that you enjoyed your stay and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

The hotel provided me with everything I needed. The staff were pleasant and helpful. The location near to the Hoe was a plus.

Response

Dear Brian, thank you for leaving a review. It is lovely to hear that you enjoyed your stay and we hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Very nice, classic hotel right on the Hoe. City center and Barbican (along the Atlantic coast) can be reached with short walks. Very clean, free parking right by the hotel (only not available on the first night but that can happen). Staff absolutely friendly. It wasn't our first visit to the Grosvenor and we will definitely be back.

Response

Dear Heiko, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards, Gemma, The Grosvenor Team.

Very nice, classic hotel right on the beach. Very clean, free parking right next to the house (only not available on the first night but that can happen). Staff absolutely nice

Response

Dear Helko,Thank you for such a kind review we are so pleased you enjoyed your stay with us and we hope to welcome you back in the future kind regards Laura & The Grosvenor Team.

I have stayed at the Grosvenor on many occasions for business. There is always a friendly welcome and the rooms are very comfortable.The breakfast is always excellent and freshly cooked for you.

Response

Dear Andrew, thank you for leaving us such a lovely review! We are thrilled to hear you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Keira & The Grosvenor Team.

From a long trip from France to Liverpool, we decided to book a room at the Grosvenor.Not only the entire team was very friendly, accommodating and professional, I couldn’t fault the room in any way. Plenty of storage, hair dryer, ironing board, iron, kettle, tea/coffee, shampoo, conditioner, soap, shower gel provided, fresh towels (plenty of them for 3 of us), very clean, spacious room with comfortable beds with extra pillows and covers if needed.The breakfast…. No… let’s get this right… THE BREAKFAST!!!!! All the ingredients were of the highest standard!!! The bacon won me over particularly to be honest. The waitresses were very attentive but not over baring. The enthusiastic “good morning” from the reception team put a smile on my face and spring in my step!!!THANK YOU TO ALL THE TEAM for making our little pit stop an absolute joy.

Response

Dear Celine, thank you so much for taking the time to leave such a positive and in depth review of your stay with us. We are so pleased that you enjoyed your stay and hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Great stay, really comfy and all I needed for my stay, I will be back.

Response

Dear Kevin, thank you for taking the time to leave such a kind review. We are so pleased that you enjoyed your stay and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

The family room was perfect for our family if 5 - a separate bedroom with 3 singles, the main room with large double and a separate little dressing room which would be perfect for a baby’s cot. The breakfast was good too! And great location near the ferry terminal and right by the Hoe.

Response

Dear Kirsty, thank you for such positive feedback. We are so glad that you enjoyed your stay in our family suite and we hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

I was very happy being there, the H0tel was very good, and the staff very helpful, my bedroom was fine, and when asking directions, it was made very clear. thanks, Neil.

Response

Dear Neil, thank you for leaving a review. We are pleased that you enjoyed your stay with us and we would love to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Love staying at this hotel, rooms are always clean and comfortable, breakfast is nice, staff are lovely, ideal location , right next to the Hoe, they stock my fave wine, just wish the bar was open a tad longer though lol....coming back next summer for sure x

Response

Dear Laura, thank you for your feedback. We are pleased that you enjoyed your visit and look forward to your return next year. Kind regards, Gemma, The Grosvenor Team.

I've a soft spot for old, traditional hotels with old-fashioned furniture and so forth and this hotel is very much that. My room was a comfortable size, the bed very comfortable indeed and there was absolutely no noise to disturb my sleep for the entire night!On arrival, the coffee machine in the bar was broken, but, with coffee in my room, no harm, no foul!Breakfast in the morning was just the perfect amount and delicious! There was a choice of cereal and juice and fresh, hot croissants on offer, kept warm under a glow lamp and a cooked breakfast menu!Overall, this I think this is a lovely little hotel, only five minutes, by taxi, from Plymouth train station.

Response

Dear Al W, thank you for such lovely feedback. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

A lovely big room (the four poster), modern clean bathroom.But the best bit of our stay - the staff, who are cheerful, helpful and just make you feel very welcome. Oh yes, good value breakfast.We will be back, Thanks to all at The Grosvenor

Response

Dear Liz C, thank you for leaving a review. Aww that would be The Grand Suite - we are so pleased that you enjoyed your stay, thank you for such wonderful feedback. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Friendly staff, quick check in, lovely quiet and convenient location.

Response

Dear Jan T, thank you for such lovely feedback. We are so pleased that you enjoyed staying with us and we hope to welcome you back soon. Kind regards, Gemma, The Grosvenor Team.

Had a great welcome the place and service are best in a long while . Staff are brilliant friendly. Breakfast was great . Over all I’d say 20 out of 10

Response

Dear Colin, Thank you for taking the time to leave such a lovely review! Our staff always put in 100% to make sure our guests have a comfortable and enjoyable experience while staying with us. We're so pleased that you are happy with our work and we look forward to welcoming you back for in the future! Kind Regards Katie,The Grosvenor Team

Helpful staff and excellent location.

Response

Dear Elsbeth, Thank you for taking the time to leave a lovely review! We're pleased you enjoyed your stay with us and hope to welcome you back in the future. Kind Regards, Katie, The Grosvenor Team

A very pleasant two days.Perfect location, comfortable rooms and helpful staff. W will be booking again for next year.

Response

Dear Andrea,We are so pleased to hear you enjoyed your stay so much you'll be returning next year and thank you for such a kind review we look forward to welcoming you back.Kind regardsLaura & The Grosvenor Team

The usual lovely stay… superb location and value fir money. Friendly staff as always. Never stay anywhere else when in Plymouth. Thanks again.

Response

Dear Dave,Thank you for your loyal custom and such a kind review we are glad to hear you have made use of our excellent location and enjoyed your stay, we look forward to your staying with us again in the future.Kind regardsLaura & The Grosvenor team

Stayed here for the Fireworks,couldn’t fault it,spotlessly clean, friendly and helpful staff.Highly recommended for the price

Response

Dear JennyThank you for you amazing review! we are glad to hear you thoroughly enjoyed your stay whilst visiting plymouth to see the fireworks and we hope we will be welcoming you back for the fireworks again next year.Kind regardsLaura & The Grosvenor Team

A lovely b&b close to Plymouth Hoe. Room was of a decent size with usual facilities (teas & coffee, TV and WiFi).Breakfast was excellent. Staff are friendly and helpful. Highly recommended.

Response

Dear Keith,Thank you very much for such a kind review we are so pleased to hear you enjoyed your stay, we look forward to welcoming you back to the Grosvenor in the future.Kind regardsLaura & The Grosvenor Team

All staff very friendly and helpful. Hotel and facilities very good. Lovely comfy roomy lounge areaSuper breakfast with lovely staff down there. Only 1 minor thing to mention is that the cover over the metal shower connector to change flow from bath to shower was missing, so had to just move the little metal rod instead.Would definitely come back and recommend to friends. Well done 😊👍

Response

Dear Mandy,Thank you for your very kind and honest review your feedback is appreciated and we will take this on board, we look forward to you staying with us again in the future.Kind regardsLaura & The Grosvenor Team

Very pleased to say the Grosvenor Hotel ticked all the boxes. We had a Twin room ( Double & single bed )which the beds were really comfortable and room was spacious.The Breakfast was excellent too. Thanks Grosvenor Hotel.

Response

Dear Chris, Thank you for the lovely review! We're so pleased that the hotel met your needs and expectations! We look forward to welcoming you back in the future. Kind Regards, Katie and The Grosvenor Team

We had a wonderful time in Plymouth. The Grosvenor was a perfect place to stay. Easy to find, close to the town and waterfront. Very friendly and helpful staff and a great breakfast. The room was comfortable and clean. Highly recommend for anyone wanting a night in Plymouth.

Response

Dear Richard, We are so pleased that you enjoyed your stay with us. Our staff always put in 100% to deliver high standards for our hotel and its always lovely to hear it has been acknowledged! Thank you for the lovely review, I will be sure to pass it on to the rest of the staff. We look forward to welcoming you back in the future.Kind Regards, Katie and The Grosvenor Team

Clean, tidy, good accommodation! Excellent location and friendly staff. Thank you!

Response

Dear Kath, Thank you for your review, we are so glad that you had an excellent stay. We look forward to hopefully welcoming you back soon. Kind regards, Jenny, The Grosvenor Team

I had a pleasant stay at this hotel.I stayed in a single room which was fairly small but it was very clean and the bed was very comfortable.The staff were very friendly.

Response

Dear Jane, Thank you very much for your review, it is great to hear that you had a pleasant and comfortable stay. We hope to accommodate you again soon. Kind regards, Jenny, The Grosvenor Team

I use the Grosvenor as it never fails to deliver. Ideally situated next to Plymouth Hoe with its spectacular views and historic monuments. The hotel, and rooms, are to a very high standard and the staff are always friendly and efficient. No doubt I’ll keep coming back.

Response

Dear Scott,Thank you for your kind review we are so pleased to hear you had such a lovely stay, we look forward to welcoming you back in the future.kind regardsLaura & The Grosvenor Team

Lovely clean friendly hotel. Great location.A few minutes from the port and easy onward travel. Super breakfast a d very fairly priced. Recommended

Response

Dear Mr cWe are glad to hear you had a wonderful stay and we thank you for such a glowing review you have given us, we look forward towelcoming you back in the future.Kind regardsLaura & The Grosvenor Team

Good location for visiting Theatre Royal - about 8 minute walk, but also very easy to access the Hoe, Barbican, and town centre. Room was small but had everything I needed. Friendly staff.

Response

Dear Julie,Thank you we are glad to hear you enjoyed our great location and had a pleasant stay.Kind regardsLaura & The Grosvenor Team

Great location, and a nice stay, I had a couple of issues that were quickly rectified. Friendly staff and will certainly stay again.

Response

Dear Kevin, Thank you for your review, we are so pleased that you had a good stay and look forward to seeing you when you come stay again. Kind regards, Jenny, The Grosvenor Team

the hotel was very clean, the staff were very helpfull and polite, would go back again thanks.

Response

Dear Patrick,Thank you for your kind review, we are so glad to hear you were happy with your stay and we look forward to you staying with us again in the future.Kind regardsLaura & The Grosvenor Team

Nice clean hotel, great location, very smily and helpful staff, ( lady at the reception -her service yesterday was exceptional 😊) . I would stay here definitely again

Response

Hello Angelika, thank you for your lovely review and kind words! It was great to welcome your family to our hotel and we hope to have you stay with us again in the future.Kind regards,Keira & The Grosvenor Team

Always a pleasure to stay with you guys keep up the good work

Response

Hello Wynn, thank you for your kind review, we are happy you had an enjoyable stay with us! We hope to welcome you back again in the future. Kind regards, Keira & The Grosvenor Team.

The hotel was clean and in excellent condition.My room was clean and adequate for my stay.Staff were excellent.

Response

Hello Simon, thank you for your lovely review, we are so glad you enjoyed your stay with us! We hope to welcome you back in the future. Kind regards, Keira & The Grosvenor Team.

We've stayed here many times when we visit Plymouth. Hotel is great, staff are very friendly and location is perfect for the city centre, theatre, Barbican.

Response

Hello Ali, thank you very much for your kind review! We are so happy that you enjoyed your stay with us and hope to see you once again in the future.Kind regards, Keira & The Grosvenor Team

We have stayed at this hotel many times. The rooms are clean and the staff very friendly and always make you feel welcome.Breakfast is always hot and plentiful and if you want more you can have it.If visiting Plymouth and want somewhere to stay I highly recommend this place and it’s 1 min walk to The Hoe 10 min to Town centre and theBarbican

Response

Hello Paul, thank you very much for your lovely review. We look forward to welcoming you once again in the future!Kind regards, Keira & The Grosvenor Team.

An economic room rate for a well situated stay with free parking . Very friendly staff and that’s what makes a good hotel

Response

Dear Malcolm,Thank you for your kind review we are very pleased to hear you enjoyed your stay, we look forward to welcoming you back in the future.Kind regards Laura & Grosvenor Team

Always clean, helpful and practical staff, super breakfasts and excellent location close to Hoe and Sea

Response

Dear Roger,Thank you for your very kind review we are so pleased to hear you had such a pleasant stay and we look forward to welcoming you back to The grosvenor in the future, Kind regards Laura & the Grosvenor Team

Hotel is well located for access to the marina and Hoe areas of Plymouth.It offers good value for money with a decent bar area and large rooms with reasonable condition and comfort. Staff were very friendly and helpful with local information to enhance your stay.

Response

Dear Tony, thank you for leaving a review. We are so pleased to hear that you enjoyed your stay and we hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Great location, clos to the Hoe and to the centre of town and a short distance to the Barbican.Booking dot com says three star, Hotel says four star. Somewhere in between I think. Breakfasts not quite as good as promoted, Staff friendly. Ideal for Graduation events on the Hoe. Parking difficult

Response

Dear Les,Thank you for your review we are delighted to hear you had a lovely stay for such a special occasion we hope to welcome you back to the Grosvenor in the future , Kind regards Laura & Grosvenor Team

Had a lovely 1 night stay could not fault it very clean lovely friendly staff making you feel very welcome would def visit again

Response

Dear Colette, thank you for leaving a review. We are so pleased that you enjoyed our location and found us to be great value. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Great position near the Hoe. Very helpful and friendly staff.Rooms very comfortable and great breakfast options.

Response

Dear Peter, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Stayed for two nights to attend a wedding at Smeaton's Tower so was ideal location.Hotel was nice and clean and bright.Was surprised there were no lifts? All staff very friendly and polite.Room was comfortable enough and again very clean.Suited our purposes. Breakfast was plentiful and fresh.Lots of choice.Would stay again.

Response

Good evening Lisa, thank you for leaving us this review. We are glad you enjoyed your stay with us. We are not allowed to have a lift as we are an old victorian building. You can request a lower floor if needed. We look forward to welcoming you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely clean roomshame about the seagulls keeping me awake all night 😆

Response

Dear Kevin, thank you for leaving a review. We are so pleased that you found your room to be clean. Apologies about the seagulls, they may have been over excited with it being Graduation haha. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Once again, I enjoyed a very comfortable stay at the Grosvenor. The staff are very helpful and friendly. The room was clean and bright. The hotel atmosphere is very good and the breakfast is excellent. I had lovely scrambled eggs on toast, very tasty. Look forward to visiting again.

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Dear Stewart, thank you for taking the time to leave such lovely feedback. It is always a pleasure to have you stay and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Stayed for two nights, nice room with comfortable bed and an efficient hot shower. Good breakfast with a choice of menu served by pleasant friendly staff. Will definitely stay again when next in Plymouth.

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Dear Mr M, thank you for leaving a review. We are so pleased that you enjoyed your stay and look forward to welcoming you back in the future. Kind regards, Gemma, The Grosvenor Team.

This is about our11th visit so that speaks for itself.We will be back next year on our annual visit to Plymouth.The rooms are comfortable and the breakfast is superb. The stairs to room 1p is sometimes a struggle as we get older but that's life!!

Response

Dear Graham, thank you for taking the time to leave such lovely feedback. It is always a pleasure to have you stay with us and we look forward to seeing you again soon. Please request a lower room in the future! Kind regards, Georgia, The Grosvenor Team.

I booked a 1 night stay at The Grosvenor.I found it to be very clean and well kept.My single room was small and up 5 flights of stairs, so not suitable if you have any health issues. I didn't book breakfast,so can't comment on that. I slept well,bed was comfortable.

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Dear Jacquie, thank you for taking the time to leave such lovely feedback. We look forward to seeing you again soon. Kind regards, Georgia, The Grosvenor Team.

Well renovated room, very polite and hospitable personnel!

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Dear Thanos, Thank you for your positive review we hope welcome you back to the Grosvenor on your next visit to Plymouth. regards, The Grosvenor Team

Good location for walking to the Hoe and City. Friendly staff, clean and spacious rooms, parking on site

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Dear Dave, Thank you for your review, we are glad that you found the hotel clean spacious and well located. We look forward to hopefully accommodating you again soon. Kind regards, Jenny, The Grosvenor Team

Pleasant room at the front of the building with bay windows and high ceilings. Breakfast was made to order and service was fabulous. All the staff we encountered in the hotel were friendly and helpful. The only negative was that the bathroom was pokey. The basin was enormous and you couldn’t use the toilet without colliding with the basin.

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Dear Robin, Thank you for taking the time to leave a detailed review, we are so pleased that you had a great stay and we hope to welcome you again soon. Kind regards, Jenny, The Grosvenor Team

Apart from being on top floor (remember to request lower floor next time) it was very busy armed forces weekend.It was a great location and all the staff were very helpful (parking) and friendly.The room was spacious, clean reasonable size.

Response

Good afternoon Leona, thank you for taking the time to review us and give us lovely feedback. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Great place, nice staff and service

Response

Dear Kevin, thank you for such lovely feedback. We are so happy that you enjoyed your stay with us and we hope to accommodate you again in the future. Kind regards, Gemma, The Grosvenor Team.

Great location, clean airy rooms, fab water pressure for showers,everyone is lovely, excellent breakfast options and coffee machine.. The sea front is about a 2 minute walk away and it's absolutely gorgeous in summertime to sit on The Hoe. Easy 12 minute stroll into the Barbican so close to everything you might want to visit and a 4 minute walk to Royal Parade and any buses you might need.You won't find a friendlier hotel for the extremely reasonable prices.

Response

Dear Fiona, thank you for taking the time to leave such lovely feedback. It is always a pleasure to have you stay with us and we look forward to seeing you again soon. Kind regards, Gemma, The Grosvenor Team.

We had a lovely stay everything was lovely except we kept banging our legs on bottom of bed not much room to get round so we have both come home with a few bruises on our legs .We have stayed a few times at this hotel and always found it fine so we will be back but just to avoid room 23 .

Response

Good evening Alexandra, thank you for taking the time to review us. Sorry to hear you left with bruises. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Absolutely brilliant as always can't find fault with the staff the rooms food. Breakfast was nice and fresh lovely staff at breakfast and reception. We have used this one a few times now 100 percent service from everyone. Great Little hotel easy access for everything

Response

Dear Lisa, thank you for such lovely feedback. It's always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Loved my room, great coffee and the fact the hotel went the extra mile

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Dear Sophie, thank you for leaving a review. We are so pleased that you enjoyed your stay and we hoe to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Very comfortable stay, clean and tidy rooms staff very helpful and friendly

Response

Good afternoon Roger, thank you for leaving us a review. We are so glad you enjoyed your stay with us. Kind regards, Georgia, The Grosvenor Team.

We had four rooms between five of us.Our double room was on the small side although with a high ceiling.The bed was small and definitely not a full size double.The size and the poor quality pillows made for a bad night's sleep.Breakfast was ok and we would have tried the bar, had it been open on our return at about 10pm.The receptionist was helpful and booked us two taxis.

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Good afternoon Debbie, thank you for taking the time to review us. We are so sorry you didn't enjoy your stay with us. We will pass all of this onto management. These aren't the standards we live up to. Kind regards, Georgia, The Grosvenor Team.

Great location and we found the staff were quite friendly and helpful. Nice quiet room and comfortable bed. The breakfast was good with several options.

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Dear Janet, thank you for leaving a review and for such kind feedback. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Room was comfortable and clean.Breakfast superb, staff very helpful

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Dear John, thank you for leaving a review. We are thrilled that you enjoyed your stay with us and we hope to accommodate you again in the future. Kind regards, Gemma, The Grosvenor Team.

We arrived early and parked up intending to do a bit if shopping and check in later. The girl on reception checked and our room was ready so gave us the key. The room was lovely, perfectly clean and bathroom immaculate. To say the hotel is only about 75 yards from The Hoe it was quiet and peaceful. Breakfast was as good as always, cereals toast, croissants, full English. Whatever you want. Coffee not so good but I'm fussy over my coffee. I try to take my own with me but I forgot this weekend. I did ok without. Would I go again? Of course !

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Dear Amanda, thank you for leaving a review. We are so pleased that you enjoyed your stay and that you would be happy to come back again. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Very good breakfast, excellent staff, clean rooms and a comfortable bed Two small criticisms the bathroom shower tap was stiff to turn off and the bedside lamps are far too dim to read by, Otherwise an excellent stay in this hotel just a short step away from the Hoe and sea front,

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Good afternoon Anthony, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We will pass the criticisms onto management. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Very good thanks 👍

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Dear Derwin, Thank you for your positive review. We hope to welcome you back to the Grosvenor in the future. Regards the Grosvenor Team

Had a great time brings back memories from seventy years ago staff were great I lived next to tralawny pub budeaux

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Dear James, thank you for leaving a review. We are so pleased that you enjoyed your stay and it bought back fond memories. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Lovely hotel, lovely polite staff, clean room, great location

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Dear Pete, Thank you so much for your positive review. We are so pleased that you enjoyed your stay and we hope to see you again in the future Kind regards, Georgia & The Grosvenor Team.

Great location, clean well presented room. Ensuite was a bit tight space wise but the shower was good. I would stay here again.

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Dear Doug, Thank you so much for your positive review. We are so pleased that you enjoyed your stay and we hope to see you again in the future Kind regards, Georgia & The Grosvenor Team.

Friendly and helpful rooms for the price we paid were great and the area was lovely.Parking can be an issue but we where lucky to have had a space out frontClean tidy and breakfast was lovely and the staff was very polite.

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Dear Caroline , Thank you so much for your positive review. We are so pleased that you enjoyed your stay and we hope to see you again in the future Kind regards, Georgia & The Grosvenor Team.

Very clean and tidy. Room was a little on the small side but overall couldn't fault it.

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Dear John,Thank you so much for your positive review. We are so pleased that you enjoyed your stay and we hope to see you again in the future Kind regards, Laura & The Grosvenor Team.

The internet is not secure with a very poor signal. I was unable to complete reports as the internet was so poor. As a person travelling for work I will not be returning.The breakfast was ample but served on a cold plate and the food was cold within minutes. Cold plates for hot food is my pet hate!On a positive note, staff are friendly and the room was comfortable and clean.

Response

Good afternoon, thank you for leaving us this review. Sorry to hear you didn't enjoy the stay. We hope to welcome you back in the future as these are not our usual standards. Kind regards, Georgia, The Grosvenor Team.

Good clean hotel with everything we needed for our stay. Good location for the coast and town centre. Friendly staff and great breakfast.

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Dear JulianThank you so much for your positive review. We are so pleased that you enjoyed your stay and we hope to see you again in the future Kind regards, Laura & The Grosvenor Team.

Everything was great !

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Dear Sue, thank you so much for leaving such a positive review. We are so pleased that you enjoyed your stay and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Nice little hotel in great location in the Hoe but near the city centre and activities. Room clean and comfortable. Good value overall

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Dear Peter, thank you for taking the time to leave us a review and for your positive feedback. We hope to welcome you back again soon. Kind regards, Jenny, The Grosvenor Team

All staff very accommodating, room and hotel very clean, location excellent.

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Dear Kevin thank you for your great feedback, we look forward to hopefully accommodating you again soon. Kind regards, Jenny, The Grosvenor Team

Fantastic stay

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Der Martin, Thank you for leaving us a great review, we are glad that you had a fantastic stay and hope to see you back again soon. Kind regards, Jenny, The Grosvenor Team

Myself and a friend had two single rooms.There was everything you needed in the rooms including an iron and ironing board!Very comfortable bed.Staff lovely and helpful.The only downside - we were on the top floor - 61 steps and no lift, but for one night it was fine and we knew about it beforehand.Would definitely return if in the area.

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Dear Julie, Thank you for your positive review and kind comments, we look forward to seeing you both when you return. Kind regards, Jenny, The Grosvenor Team

Perfect location for events on the hoeClean and comfortable. Staff excellent . Very helpful and friendly

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Dear Soosie,Thank you for your review and positive comments, we are so glad that you had a good stay and hope to see you again for next years concerts, Kind regards, Jenny, The Grosvenor Team

Great hotel- really close to the Hoe. Lovely staff and fab freshly cooked breakfast including veggie options

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Dear Rachel, Thank you for your review, we are very pleased that you had a great stay and that you enjoyed our delicious breakfast, hope to see you back again soon. Kind regards, Jenny, The Grosvenor Team

Came for the sting concert 5 minute walk to the venue so excellent location.room basic clean and quiet. Staff friendly breakfast excellent. Just the job for our one night stay. Recommended.

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Dear Lynden, thank you for leaving a review. We are so pleased that you enjoyed your stay, we hope that you had a great time seeing Sting and would love to accommodate you again in the future. Kind regards, Gemma, The Grosvenor Team.

Friendly efficient staff.Spotlessly clean.Excellent breakfast.Very convenient location for town centre, hoe & barbican.

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Good afternoon Mary, thank you for leaving us this review. We are glad you enjoyed your stay with us. We hope to see you again in the future. Kind regards, Georgia, The Grosvenor Team.

Friendly staff.Clean and adequate room.Nice feel.

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Dear Nancy, thank you for leaving a review. We are so pleased that you found our team to be friendly and your room to be clean and adequate. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

The grosvenor is great staff and facilties are perfect.Wouldn't hesitate to stay again .

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Dear Craig, thank you for leaving such a positive review. We are so pleased that you enjoyed your stay and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Pleasant staff greeted us, room was ready so were able to check in 2 hours early.Breakfast included which was a nice surprise. Beds are comfy but staying in room 2 is LOUD. You've got the breakfast room below with chairs scraping the floor and people chatting.The main issue with the room is you can literally hear every movement of the person in the room above due to the horribly old creaky floorboards. Shifting their weight in the shower was a prominent noise maker - early in the morning too so no chance of a lie in. I could hear the gentle trickle of the person above peeing too so bare all this in mind if you like a lie in.Oh room 2 your window looks out onto a driveway where people will hold conversations outside.It was cheap though so you get what you pay for I guess.The smart TV was a bonus! Breakfast was also very tasty and the staff were lovely.

Response

Good afternoon Darren, thank you for leaving us a review. Sorry to hear you did not like room 2 you can request a quieter floor in the future. Hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

So close to the Hoe, lovely rooms, have all that you need in there.

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Dear Patricia, thank you for leaving a review. We are so pleased that you enjoyed your stay with and us an we would love to accommodate you again in the future. Kind regards, Gemma, The Grosvenor Team.

Rooms were spotlessly clean....adequate for an overnight stay, very convenient to Plymouth Hoe.......Breakfast was cooked to order + was delicious. Plenty of choice.Staff were courteous+ pleasant.

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Dear Julie, thank you for taking the time to leave such a kind review. We are so pleased that you enjoyed your stay and your breakfast. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Have stayed here several times and always find the rooms are competitively priced. My single room was very clean and well presented.The excellent breakfast is cooked to order and means I don't have to eat anything till dinner. All the staff are professional and courteous.

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Good evening Keith, thank you for leaving us this lovely review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The mattress was very soft and needed renewing.Definitely needs another chair in the room. Could do with a non-slip mat in the shower as VERY slippery.Apart from that, good overall.

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Good evening Lindsey, thank you for leaving us this review and we will take these things on board. Hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Very clean and tidy hotel. Perfect location. If visit Plymouth again I will be back to this hotel.

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Dear Stuart, thank you for leaving a review. We are so happy that you enjoyed your stay with us and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Lovely central hotel, friendly staff, nice comfy spacious room

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Good evening Jacqueline, thank you for leaving us this lovely review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely guy on front desk very helpful and cheerful! Rooms very nice and clean would stay again.

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Dear Ryan, thank you for leaving a review. We are so pleased that you enjoyed your stay and hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Stayed here a few times now. As usual, no fuss, clean, helpful staff. The breakfast is always good too. Will be booking again soon.

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Good evening William, thank you for leaving us this lovely review. We are so glad you enjoyed your stay here. We will look forward to welcoming you back in the future. Kind regards, Georgia, The Grosvenor Team.

Room was dated and could do with an upgrade.room was clean, but the plumbing was noisy- ours and whoever was above / next door to the extent that one could not hear the television.Shower could do with upgrading floor badly stained.Breakfast good but the mugs looked like shaving mugs.Not worth the money and i would have asked for a refund if i had not already paid.Disappointed that there was no reception when we arrived and had to use my personal mobile to gain entrance- not late 8.45pm.

Response

Good Evening Janet, so sorry to hear your stay with us was not as you expected. We do not expect people to go away from our hotel and feel that way. We will ensure to take your criticisms on board. On a Sunday our reception closes at 8pm which is why you had to use your mobile to phone our manager to check you in. We hope you would stay again and can assure you your stay wouldn't be like this again. Kind regards, Georgia, The Grosvenor Team.

Clean nicely furnished room with comfortable bed and ready access to TV. Neat ensuite but shower a challenge for the less mechanically minded. Worth checking room location if you're over 70 - four flights of stairs can be a challenge. Small fridge could be an asset. Excellent proximity to Plymouth Hoe.

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Good evening John, thank you for leaving us this lovely review. We are glad you enjoyed your stay with us. We do take requests for lower floor rooms just let us know before and we will do our best to accommodate. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely stay at this hotel. Convenient location. Great breakfast and polite and helpful staff.

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Hi Debbie,Thank you for such a lovely review! I will be passing this on to the rest of the team and we hope we will welcome you back soon,Kind Regards,Katie, The Grosvenor Team

Lovely welcome friendly staff very helpful super soft bed quiet room good night sleep very clean fab breakfast

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Hi Serena,Thank you for such a lovely review! I will be passing this on to the rest of the team and we hope we will welcome you back soon,Kind Regards,Katie, The Grosvenor Team

Great location perfect for Plymouth Hoe and only a20 minute walk from the train station and a 17 minute walk to the ferry terminal. Breakfast was excellent too. I would suggest new pillows and a second pillow in the wardrobe for people who like a bit more support. Staff very friendly and helpful

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Good afternoon Nick, thank you for leaving us this lovely review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

We were staying at The Grosvenor hotel when visiting Plymouth for a concert. The staff were mega helpful helping us get to and fro venue . The hotel is spotlessly clean and the location next to Plymouth Hoe and sound is unrivalled. The fullEnglish breakfast waslovelytoo.The roomWas large and the bed comfortable with plenty of fluffy towels , toiletries and coffee supplied in the room. We shalldefinitely use the hotel again when visiting Plymouth.Thank you so much for making our stay a lovely one .

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Good afternoon Sharon, thank you for leaving us this lovely review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Beautiful room, perfect breakfast. Friendly staff.

Response

Good evening, thank you for leaving us this review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The hotel is very well located, within walking distance of all interesting places in Plymouth. Staff is friendly and efficient. Room is comfortable enough, with a much appreciated tray with tea/coffee and delicious biscuits, and very quiet. Breakfast is a must, with great food. And luckily, we even had a parkingspace for our car

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Good Evening Mazzerbo, thank you for leaving us this lovely review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

All good nice sleep nice breakfast comeback again

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Good afternoon Keith, thank you for leaving us this review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Luckily got a hotel parking space (1 of 9) otherwise parking very expensive on street. Comfortable but noisy with party people on floor above. Close walking to the Hoe

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Good afternoon Angela, thank you for leaving us this review. We are sorry to hear about the noise above you this is not the usual expectations of our hotel. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

We were going to a wedding closeby and this was a perfect location .Arrived early very helpful front deskroom was ready so no problem to put our bags in before a walk to Barbican and back via the HoeSmall Carpark around the back was a bonus

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Good afternoon Sue, thank you for leaving us this review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Hotel was lovely the room & bathroom were clean, the bed was a bit on the soft side but you can’t cater for every taste. The only thing that was slightly disappointed with we were told the day before the breakfast was served from 7 till 10 am. We were checked out of the room by 9.45 & were told the breakfast had finished, but that she was happy to check, we said don’t worry we would go elsewhere, which we did. 10 am finish is exactly what it should be.Not complaining as we would probably stay there again if Micky Flanagan was in town again!

Response

Good afternoon Disa, thank you for leaving us this review. We are glad you enjoyed your stay with us. Sorry about the breakfast confusion and we can assure you this will not happen again. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Plumbing noise from other room (s) was audible late evening.Description should identify steep staircases.

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Good afternoon Paul, thank you for leaving us a review. We will take your feedback on board. Hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Great location clean tidy and helpful

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Dear Clive, thank you for leaving a review. We are so happy that you enjoyed staying with us and we hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Just spent three nights at the grosvenor, spotlessly clean,really friendly staff. Would definitely stay again.

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Dear Colin, thank you for leaving a review. We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Well recommend, very pleased with our 2 nt stay with included breakfast was brilliant. Staff very polite & helpful.

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Good Evening Sandra, thank you for the kind review. I will be passing this onto the rest of the staff. We are so pleased that you enjoyed your stay with us and are pleased with the sigh standards we set for our guests. We hope to welcome you back in the near future! Kind Regards, Katie The Grosvenor Team

We booked due to the availability of family rooms and were very pleased with how nice the whole stay was. Very welcoming, well placed, clean and great breakfast

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Dear John, thank you for leaving a review. We are so pleased to hear that you enjoyed your stay in our family room. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Lovely stay thank you!

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Good afternoon Leo, thank you for leaving us this review. We are so pleased you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Just back from spending 4 nights in The Grosvenor. Our superior double room was very comfortable and had everything we needed. The breakfast was great. Highly recommend the cooked option ,sausages were amazing. The ladies at breakfast were very friendly and accomadating. The reception staff were full of information as to where to go and had lots of local knowledge. Nothing was too much trouble. Will definitely be returning as Plymouth is a good base to explore Devon and Cornwall from.

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Good afternoon Angela, thank you for taking the time to leave such a lovely review this means a lot to our team. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Nice room all very clean.Very good breakfast. All the staff very helpfull

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Good afternoon Maxwell, thank you for leaving us this review. We are so pleased you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The location, close to the Hoe, is excellent especially if you manage to get on the car park at the back.The rooms generally are a reasonable size and en-suite.Shower in room 5 was ok, but towels were small and badly worn, one with holes, which is unacceptable!It’s been a great hotel over the many year’s we’ve used it, but it’s being allowed to deteriorate at quite a rate.We’ll use it again but hope the standards will improve to previous standards

Response

Good afternoon Kevin, thank you for leaving us this review. I am so sorry to hear your stay was not up to our usual standards. This is not something we usually live up to. We hope to welcome you back in the future, where we can assure you this will not happen again. Kind regards, Georgia, The Grosvenor Team.

Rooms are spot on clean and tidybreakfast very filling would visit again

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Good afternoon David , thank you for leaving us this review. We are so pleased you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

We were warmly welcomed and shown to our very comfortable room which was spotless.The room and ensuite were cleaned daily. Excellent choice at breakfast. Very good quality served pleasantly and in good time.

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Good afternoon Janet, thank you for leaving us this review. We are so glad you enjoyed your stay here with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Got a last minute booking and stayed 2 nights. Staff are accommodating room clean and tidy, needs a lick of paint! Breakfast lovely but could do with a cup and saucer for coffee but overall really lovely stay will definitely be back soon

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Good afternoon Ria, thank you for leaving us this review. We are so pleased you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Everything we had was there from the car parking space at the back up to nicely cleaned compact room with space to put clothes etc. Great brekkie choice too.

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Dear Sue, thank you so much for taking the time to leave such a lovely review. We hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

We stay so often and are never disappointed.

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Dear M. H, thank you for leaving a review. We are so pleased that you enjoy staying with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team,

Really pleased with the friendliness of the staff. The room was bright, well furnished a double clean. Breakfast was excellent. We will stay there again.

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Good evening Lisa, thank you for leaving us this lovely review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Well sited hotela few yards from the Hoe and close to town centre.Quiet and comfortable clean room with en-suite, reasonably priced.Very good breakfast and friendly and helpful staff

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Good evening Raymond, thank you for leaving us this review. We are so glad you enjoyed your stay here and made use of some of the local surroundings here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

A very clean, friendly hotel.The welcome was great on arrival and the bed very comfortable.Breakfast super too and for the price for bed and breakfast fantastic.Great location too, just a short walk from the sea!

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Good evening James, thank you for leaving us this review. We are so glad you enjoyed your stay here and made use of the lovely local area we have here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Return visit, nice comfortable rooms, good price and great location. Staff pleasant. recommended.

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Good evening Michelle, thank you for leaving us this review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

bit of a walk from rail stationstaff very friendly and helpfulroom comfortablebar could have been a bit better stocked up

Response

Good evening, thank you for leaving us this review. We are glad you enjoyed your stay here. Sorry the bar was not as stocked up as you'd hope. We will look into this. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Nice hotel, clean and spacious room.Staff were attentive and helpful

Response

Good evening Jamie, thank you for leaving us this review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Very friendly staff very clean hotel

Response

Good evening Julie, thank you for leaving us this review. We are so glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Had our room booked for ages as we were watching a show at the pavillions. My partner couldn't make it, so my friend accompanied me. I messaged the hotel to see if they could change the room to a twin, as I'm a hot sweaty menopausal mess, and they we're more than happy to, no worries.When we arrived we parked on the main street as the hotel car park appeared full, the lovely chatty receptionist explained that the motorbike is usually there, and there was allocated space for us. Checked in, and all relevant information was shared with us. We ventured up the golden staircase (disclaimer it's not gold) and went to our room which was adequate and clean. We dumped our bags had a quick spruce, and headed to the bar. Again chatted with the friendly staff, before heading out.After an amazing night watching Romesh, and experiencing student night at spoonswe headed back to our room burger and chips in hand. We slept quite comfortably, over sleeping we thought for breakfast. However we were in time, breakfast was really nice, and we stayed drinking tea and coffee for ages. All the staff we met were absolutely lovely. We checked out, and asked if we could leave the car, so we could have a walk on the Hoe, nothing was any trouble and the hotel was so happy for us to leave the car all day if we wanted.Hotel is in a great location for all amenities. Glad we stayed.Thank you, for making our stay so lovely 😍

Response

Good evening, thank you for leaving us this lovely review, it is so nice to read reviews like this and means a lot to all our team. We are so glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely proprietors great location superb breakfast

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Good evening Craig, thankyou for leaving us this review. We are so glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Really impressed with this hotel. It was a birthday staycation so we just needed simple but the bed was super comfortable, staff were professional but relaxed and easy to chat too. Room was a great size and lovely and clean. Location was fab, hotel was lovely and clearly looked after. We didn’t nab a parking space but were able to park on the front easily. Would definitely rebook. Thank you guys. Also got balloons and a complimentary drink to honour my birthday which was a lovely touch! Well done all xxx

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Good evening Betg, thank you for leaving us such a lovely review, this really means a lot to our team. We are so glad you enjoyed you're birthday stay with us! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely hotel pretty close to town good breakfast to keep you going for the start of the day.staff are very friendly and polite.Downside the bar shuts at 8oc to early and Katie was very good at here.Please make the bar open later so you relax after a long day

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Dear Del, thank you for leaving a review. We are so pleased that you enjoyed your stay and we will pass your compliments on to Katie. Our bar is due to be open later again very soon, hopefully you will be able to make use of it the next time you stay. Kind regards, Gemma, The Grosvenor Team.

A perfect location close to the Hoe. All the staff were really friendly and helpful. I’ll definitely stay again.

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Dear Dave, Thank you for your review, we are very glad that you were pleased with our 'perfect' location, it's great to see that you will definitely stay again. We look forward to welcoming you again soon. Kind regards, Jenny, The Grosvenor Team

Fantastic staff, very helpful, late checkout meant I could grab a shower after finishing my half marathon. All of the staff were so friendly and accommodating. The location is perfectly placed for the city and sea front.

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Dear Rachael, Thank you so much for you kind review and positive feedback, it's great to hear that the hotel worked as a perfect base for you running the half marathon. We hope to accommodate you again for you next race or even sooner. Kind regards, Jenny The Grosvenor Team

Our third stay with you , wasn’t expecting to stay in the grand suite thank you . Spacious room and a huge bath and we could see the sea .As always a lovely cooked breakfast.

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Dear Karen, thank you for leaving a review. We are so pleased that you enjoyed your complimentary upgrade to our Grand Suite and that you enjoyed your breakfast. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

We recently stayed for 2 nights and had a great experience. The staff were so lovely from checking in, to the room being exactly as we expected. Breakfast was fab and nothing was too much trouble. All staff went above and beyond to make our stay enjoyable and we would definitely book again!!Highly recommended - we stayed in a family room and it was great value!!

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Good afternoon Kim, thank you for leaving us this review. We are so glad you enjoyed your stay with us. We love reading reviews like these! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

We came to Plymouth for a friend's birthday party and stayed in a large group. The rooms were clean,tidy and comfortable. I had the best night's sleep. The staff were very friendly and accommodating. Would definitely stay again

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Dear Juliet, thank you for leaving a review. We are so pleased that you enjoyed your stay and had a great nights sleep! We hope that your friend had a lovely birthday and we hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Room was clean,staff were excellent,just too much light coming above the curtains from the really bright lights from the car park into room 3.could have sensor lights installed?and also loud noise from the side door closing from people coming back late at night.Apart from those two issues it would have been excellent

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Good evening Paul, thank you for leaving us this review. We are glad you enjoyed most of your stay. Thank you for letting us know about the lights we will look into this. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Lovely welcome on arrival and our room was prepared and ready for us. Although dated the room was clean and comfortable. Plenty of fresh soft towels.Slept well on the comfortable bed and the room was silent even though there was lots of other guests.Breakfast was delicious with plenty of variety and options.Great value for money and will be returning.

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Good evening Gail, thankyou for leaving us this lovely review. We love seeing reviews like this. We are so glad you enjoyed your stay here and we will look forward to welcoming you back in the future. Kind regards, Georgia, The Grosvenor Team.

We'll be back!The guarantee of total satisfaction - Return business.Our first visit and not the last!A lovely property that is stylish and tastefully decorated.Comfortable and clean room. Check-in was a delight with a warm welcome.Breakfasts were excellent! Staff were a sheer delight.Very helpful.Close to the Hoe and shopping. A really great visit. Many thanks!

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Dear David, thank you so much for taking the time to leave such a lovely review - feedback like this means the world to our team. It was a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Great service and great breakfast. Very competitive pricing

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Dear James, thank you for leaving a review. We are so pleased that you had great service and enjoyed your breakfast. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

The hotel was in a good location. It was really clean, spacious and the staff were friendly and helpful. The room was nice and clean and the shower was good too! We had a really good nights sleep and the bed was very comfortable. I would definitely stay here again. Really couldn't find any fault at all.

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Dear Paul. Thank you for your review and positive comments, its so great to see that you had a really good night sleep. We look forward to welcoming you again soon. Kind regards, Jenny, The Grosvenor Team

The hotel was very comfy,from the moment you walk in the door very friendly.we loved the extra rooms you could sit in.we didn't have breakfast but if the rest is good I think the breakfast would be too.also when we left very friendly.

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Dear Christine, Thank you for your review, we are glad that you had a pleasant stay and that you found the staff friendly. We hope to accommodate you again soon. Kind regards, Jenny, The Grosvenor Team

Our stay was really perfect!The hotel is very clean.We loved it.

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Dear Joyce, Thank you for your review, we are so pleased that you had a great stay and that everything was perfect for you. Hope to welcome you back soon. Kind regards, Jenny, The Grosvenor Team

Usual warm welcome and clean room, excellent breakfast.Great value for money - always my choice of accommodation when staying in Plymouth. Thankyou John and your team.

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Dear David, Thank you for your review, glad everything was as good for you as always, see you again really soon. Kind regards, Jenny, The Grosvenor Team

Super clean, great breakfast and very helpful friendly staff

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Good evening James, thank you for leaving us this review. We are so glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

I stay here about once a month and never once had any issues . Sometimes if you are lucky you can park outside but if not there’s loads of street parking nearby . The team are always really friendly and welcoming . There is a bar but I’ve never used it . The hotel is in a great location near the hoe so there’s loads of places to eat and drink within a 10 minute walk . Free WiFi in hotel . Rooms are clean and comfortable. The breakfast is great with a good choice . Will definitely stay again .

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Dear Lisa, thank you so much for leaving a review. It is always a pleasure to have you stay with us, we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Beautiful clean and spacious hotel right by the coastline. The room was kept clean to a very high standard, very spacious with a comfortable bed.Within a 15 minute walk to restaurants bars,attraction's and the town centre perfect. The staff were very friendly and helpful, would definitely recommend….

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Dear Greg, Thank you for taking the time to leave a review and recommend our hotel. We are so glad that you had an excellent stay. We look forward to hopefully accommodating you again soon. Kind regards, Jenny, The Grosvenor Team

My daughter and I stayed overnight following a show.We have stayed many times before and never been disappointed and this time was no exception.We stayed in room 2 and If I stayed again I would request a room higher up as quite dark and no view apart from a brick wall.

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Dear Ruth, Thank you for your review and for once again choosing the Grosvenor for your overnight stay. We look forward to accommodating you again soon. Kind regards, Jenny, The Grosvenor Team

Only stayed the one night, but can’t fault the experience, excellent room and staff were great, room price included breakfast which was also delicious. Only a short walk from the city centre. Will book again in the future

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Dear Simon, Thank you for your review, we are so glad that you had an excellent stay and we look forward to accommodating you again in the future. Kind regards, Jenny, The Grosvenor Team

Fantastic place to stay close to everything very quiet at night very helpful staff lovely stay

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Dear Lisa, Thank you for your review. We are so pleased that you had a fantastic stay and that you found the staff helpful. Hope to see you back soon. Kind regards, Jenny, The Grosvenor Team

Only one this time but as good as ever. Breakfast it is what it should be with plenty of options!Ill be back again in Mid-May.

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Good Morning, Thank you for taking the time to review us.We are glad that you enjoyed your stay and look forward to welcoming you back in the future. The Grosvenor Team

Brilliant time had in Plymouth and staying at the Grosvenor Hotel played a major part.The Hotel is a lovely old Victorian style residence turned into a hotel accommodation. The interior has a charming aura and the rooms were very clean, cosy, comfortable and more than adequate for all of our needs.The staff were excellent and were more than willing to go out of their way to ensure they catered for all our whims. They were always available and had thorough local knowledge and a genuine good sense of humour to match. They displayed total professionalism and always were very helpful and so pleasant to deal with.Special mention to Debbie and John because they went over and beyond the "call of duty" on each and every occasion, wish other hotels in England could match their approach and attitude....!!!No doubt we will return and look forward to staying at this wonderful hotel.

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Good Morning, Thank you for taking the time to review us.We are glad that you enjoyed your stay and look forward to welcoming you back in the future. The Grosvenor Team

ALL of the staff were so friendly and couldn’t do enough for you.The whole place was spotless.It was nice to see staff so friendly for a change keep up the good work.We will definitely return. 😃😃

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Dear Julie, Thank you so much for this great review and for such kind feedback regarding our team, they really do work so hard and your appreciation makes it all worth it. We cant wait to welcome you back soon. Kind regards, Jenny, The Grosvenor Team

We stayed one night and were very comfortable. The bedrooms were well equipped with tea, coffee, a small packet of biscuits each and also a hairdryer. Also toiletries. We had a baby in a pram with us and there were steps to the hotel and a few to the room so not ideal for that. We paid extra for the breakfast which was cooked to order and was very good. There was also the usual juices, fruits and cereal to help yourself. The hotel wasn't overlooking the sea but was literally a 2 minute walk to the Hoe which overlooked the sea. Everyone was friendly and helpful.I would happily stay here again

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Dear Gill D, thank you for taking the time to leave a review. We are so pleased that you and your family enjoyed your stay with us and that you would be happy to stay here again. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

We could not fault anything the staff were the best nothing was too much troubleSpotless and comfortable andThe breakfast was so much to choose from,Will definitely stay againThank you for your first class hospitality 😀

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Dear Tina, thank you so much for leaving such a kind review. We are thrilled that you enjoyed your stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Stayed for one night but wish it’d been more. Helpful pleasant receptionist, lovely clean spacious room, delicious breakfast. Staff couldn’t do enough to make stay perfect. We will be back. 😊

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Dear Susan, thank you very much for your review, we are so glad that you had a great stay and enjoyed our breakfast. I will pass your kind feedback onto our amazing staff. Hope to welcome you back soon. Kind regards, Jenny, The Grosvenor Team

I really enjoyed my stay at the Grosvenor Hotel. It's in a great location - only steps from the beautiful and scenic Hoe - and the hotel itself is really lovely. There is limited parking in back (first come first served) but I never had a problem finding a space there. The rooms were clean and comfortable and the staff was very friendly and helpful. The included breakfast was very good, also. I would definitely stay here again!

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Dear Mardee S, thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

The hotel is located at a gold site, maybe the best site. The room is in good arrangement and beyond my thought. It's quiet and agreeable. The staff are very nice!

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Dear Qiang, thank you very much for leaving a review and for your kind feedback. we are glad that you had a nice time sightseeing and look forward to hopefully seeing you again soon. Kind regards, Jenny, The Grosvenor Team

Second time of staying and it is a great locationStaff lovelyBreakfast lushThank youWe will be back

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Good morning and thank you for your review. We are very glad that you enjoyed your second stay with us and we look forward to welcoming you back again next time. Kind regards, Jenny, The Grosvenor Team

Another excellent stay at The Grosvenor, the staff are like family

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Dear Sue, Thank you so much for the excellent review, as always, you were a pleasure to accommodate. See you soon. Kind regards, Jenny, The Grosvenor Team

We booked the family rooms as our teenagers like their own space, and it was lovely!The people couldn't have been more helpful, and offers suggestions where to get food and bought us plates to eat out take out on!Really comfy and a yummy breakfast!

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Dear Emily, thank you for leaving a review. We are so pleased that you enjoyed your stay in our family suite and its great to hear that you found our team to be helpful and you enjoyed your breakfast. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

We enjoyed our stay so much we will be coming back again soon and would highly recommend you to family and friends thankyou do much

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Dear Mr E, thank you for leaving such a kind and positive review. We are so pleased that you enjoyed your stay and we look forward to welcoming you back soon. Kind regards, Gemma, The Grosvenor Team.

My second time staying at the hotel it just as good as the first fantastic room and a warm welcome when we arrived great choice at breakfast along with the service, I would recommend this hotel.

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Dear Frank, thank you for leaving a review. It is great to hear that you would be happy to recommend us and that you enjoy staying with us. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Very good hotel. Lovely friendly staff. Very tasty freshly cooked breakfasts My second visit and would thoroughly recommend it!

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Dear Deborah, thank you for taking the time to leave a review, feedback like this means the world to our team. We hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

I always stay at the Grosevonor Hotel when in Plymouth. Great value and great location.Staff are lovely and breakfast superb with plenty of choices.Would definitely recommend

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Dear Gerald, thank you for taking the time to leave a review. It is always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Great hotel half way between barbican and city centre and a couple miles from the football ground. Spotlessly clean, Great breakfast and newly refurbished.Very friendly staff, recommended.

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Dear Peter, thank you so much for leaving such a kind and positive review. We are so pleased that you enjoyed your stay and hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

I come to Plymouth about twice a year and The Grosvenor is my go-to accommodation.Reasonably priced, always friendly and helpful staff, good choice of breakfast, and ideally situated for seeing the Centre, the Barbican and taking in the views on the Hoe. I'll be back!

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Dear Roger, thank you for taking the time to leave a review - feedback like this means the world to our team. It is always a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Friendly and welcoming. Very clean room and good breakfast. Perfect for our stay to see gig at The Pavilions, thank you!

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Dear Rebecca, thank you for leaving a review. We are so pleased that you enjoyed your stay. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Going to the theater and dinner out , location was great for shopping theater and dinner and a lovely walk along the hoe,

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Good afternoon Cindy, thank you for leaving us this review. We are so glad you enjoyed your stay with us! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Nice hotel with really friendly staff in easy walking distance of The Barbican, The Hoe and The Pavillion.

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Dear Rachael, thank you for your lovely review. Please let us know what we could do to make it a 5* for your next visit. Kind regards, Rebekah and The Grosvenor Team

Lovely staff, great food, good accomodation.

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Dear Gayle, thank you very much for your review. we are pleased that you had another great stay. hope to see you again soon. Kind regards, Jenny. The Grosvenor Team

Everything is perfect. The room, location and clean throughout. The staff are what makes this hotel. So friendly and helpful. I can’t wait to go back. The breakfast is also excellent. You can eat and drink until you are stuffed.

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Dear Paul, Thank you so much for your kind review and lovely comments about our brilliant staff. We are so pleased that everything was perfect for you. We can't wait to welcome you back again soon. Kind regards, Jenny, The Grosvenor Team

Ended up staying a extra night

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Hi Jacqui, thank you for leaving a review. It has been a pleasure to have you stay with us. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Jon & the team can’t do enough for you.Lost count of how many times I’ve stayed here. Nothing is too much trouble. The breakfast is plentiful and cooked fresh. My go to each time I’m in Plymouth.

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Hi Dean, thank you for leaving a review. It is always a pleasure to have you stay with us, we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Thanks for being so helpful.Elisabeth.

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Dear Elisabeth, thank you for your review. We are so pleased that you had a great stay and that you found the staff helpful. We hope to see you again soon. Kind regards, Jenny, The Grosvenor Team

Lovely staff … exceptional breakfast

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Good afternoon Julie, thank you so for leaving this review. We are extremely happy you enjoyed your stay with us and will pass your compliments onto our Chef. We look forward to welcoming you back on future visits. Kind regards, Rebekah and The Grosvenor Team

Hi and thanku for a lovely stay in the Grosvenor hotel , the room was a nice size beds are very comfortable and very Importantto me is the pillows , so had a good nights sleep , went shopping centre was ok a little run down , but so many seaside places are because of COVID , the main reason for my stay was the aquarium centre to see the fish and Friday the turtle it’s great wot they do there it’s a must 👍😀😀

Response

Good afternoon Paul, thank you so for leaving this review. We are extremely happy you enjoyed your stay with us and got the chance to see Plymouth's cheeky Green Sea Turtle, Friday. We look forward to welcoming you back on future visits. Kind regards, Rebekah and The Grosvenor Team

Only stayed for one night.....We run a guesthouse ourselves and cleanliness is our main priority...The Grosvenor is absolutely immaculateComfy beds .... spotless throughoutLovely staff..Couldn't have asked for moreThank you so much.

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Good afternoon Ros, thank you so for leaving this review. We are extremely happy our standards are on par and look forward to welcoming you back on future visits. Kind regards, Rebekah and The Grosvenor Team

This is the second time that we have stayed here,and would highly recommend.

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Dear Ian, thank you so much for leaving a review. We are so happy to hear that you enjoy staying with us and would highly recommend us. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

We stayed for 2 nights and paid for the superior room which we got and was pleased withThe staff where very good and breakfast very filling and the bonus was free parking at back of the hotel which saved a lot of money for usThe only downside is we were on top floor which is 61 steps to get too,so if you suffer with knees or back problems ask for a room not so high up

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Good afternoon Phil, thank you for leaving this review. We are very happy you enjoyed your stay with us and would recommend requesting a room on the lower floors for your future stays. Kind regards, Rebekah and The Grosvenor Team

Found hotel very good, parkingwas easy and location very good. Room was comfortable and clean no complaints.Breakfast was good very generous portions.

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Dear Susan, thank you so much for taking the time to leave such a positive and kind review. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Couldn't ask for a better hotel.Staff friendly and helpful,room spotless,and breakfast included . HUge choiceand served in a lovely modern spotless area.Hotel ideally situated for plymouth pavillions where we went.Indian restaurant on the way,Everest Spice served a lovely curry.Excellent value at the Grove or,would definately stay there again.

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Good evening Jane, thank you for leaving us this review. We are so glad you enjoyed your stay with us! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Clean, tidy and fresh decoration. Warm welcome, plenty of milk and tea bags on the refreshment tray in the room and a freshly cooked breakfast in the morning. I personally found the room a bit warm and had to turn the radiator down but that is an individual thing. My only warning to people is that there is no lift and we were on the top floor, so lots of stairs - and the breakfast room is in the basement so even more stairs.Not a problem for me but might be for those less able. Great location for Plymouth Pavilions 10 minutes walk away.

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Good evening Shirley, thank you for leaving us this review. We are so glad you enjoyed your stay with us! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The staff were very friendly and helpful.the room was clean and well maintained will definitely stay there again

Response

Good evening Paul, thankyou for leaving us this review. We are glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Great Breakfast. Comfortable bed. Friendly staff.Slight negative - crusty marks on bed linen.

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Good evening Ian, thankyou for leaving us this review. We are glad you enjoyed your stay with us. Sorry to hear about the bedding I can assure you this is not the standard we work towards. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Top place to stay was parking at rear off hotelIf can’t get park pay meter on road but safe place to leave carBreakfast was as good as a top hotel friendly staffVery helpful ordered taxi for meClose to town 5min away but right side off city to walk5 min to pub on coastThanks for the hospitalityRegards mark

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Dear Mark, thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Had a lovely 2 night stay, bed was very comfortable and in a great location. Very accommodating to us as we arrive late after a long drive. Only negative was a big crack in the bathroom sink that was just filled with caulk, which I didn’t feel I was able to fill the sink with water. Also an empty shower gel bottle in the shower when we arrived.

Response

Good afternoon Regan, thank you for leaving us this review. We are glad you enjoyed most of your stay. We're sorry to hear the bathroom was not up to our normal standards and we will look into these things to improve the hotel. We hope we can still welcome you back in the future. Once again I am sorry for the inconveniences these things have caused. Kind regards, Rebekah (Hotel Receptionist)

Friendly welcome,great breakfast and nice room. Only downside (for me) was the difficulty parking and this was because the on street parking meters /parking app wouldn't accept a non uk numberplate. Something for the council to consider given that Plymouth is a port town

Response

Good evening, thank you for taking the time to leave your review. We appreciate you leaving valuable feedback, we hope to welcome you here again in the future. Kind regards, Rebekah (Hotel Receptionist)

Nice, clean hotel. Testy breakfast, lovely and helpful staff. Will recommend😊

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Good evening Monika, thank you for leaving this review. We're very happy you enjoyed your stay with us and look forward to your future stays. Kind regards, Rebekah (Hotel Receptionist)

Excellent suite , very clean, very airy and very comfortable. Excellent, polite and very helpful staff. Will definitely return for another stay.

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Good afternoon Richard, thank you for leaving us this review. We are glad you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards, Georgia, The Grosvenor Team.

Clean, Comfortable, Friendly, Lovely Breakfast, Great Location.Thank you.

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Good afternoon Ian, thank you for leaving us this review. We are so glad you enjoyed your stay with us. We will look forward to welcoming you back in the future. Kind regards, Georgia, The Grosvenor Team.

Chambre réservée pour ma fille qui voyageait seule.Elle a particulièrement apprécié l'accueil, la chambre, petite mais propre et confortable

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Good afternoon Defosse, thank you for leaving us this review. We are glad your daughter enjoyed her stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The positives: staff are really helpful; location is good and area quiet (even on a Saturday night); spacious bedroom. The negatives: only one pillow provided per person (an additonal one was fetched from another room on immediately on request but ...); furnishings are functional but a bit drab; rm 22 twin room bathroom is nothing like any in the pictures on booking sites - it is tiny with shower over a small bath and with the shower head high enough to wash my hair, it was above the top of the shower screen and drenched the floor (I am only 5'4"!), also just one very small and sloping glass shelf above basin to put anything on.

Response

Good afternoon Sharon, thank you for leaving us this review. We are glad you enjoyed most of your stay. There should have been extra pillows in the cupboards for you sorry this was not the case. Sorry to hear the room was not up to your standards and we will look into these things to improve the hotel. We hope we can still welcome you back in the future. Once again I am sorry for the inconveniences these things have caused. Kind regards, Georgia, The Grosvenor Team.

We had a lovely stay at the Grosvenor Hotel. Beautiful building, nicely decorated, attentive staff and a warm welcome.

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Good afternoon Jacqueline, thank you for leaving us this review. We are glad you enjoyed your stay here. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

clean and tidy car park a bit difficult to park lots of stairs bit naff on a sunday morning having to be up early for breakfast 8 till9

Response

Dear Lindsey, thank you for leaving a review. We are pleased that you found our hotel to be clean and tidy. We are very fortunate to have a car park, although it is small, we offer this free of charge to our guests but apologies you found it difficult to park. With regards to breakfast, our times so depend on hotel occupancy during off peak times but we are happy to accommodate our guests if earlier/later times required. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

This hotel is in a perfect location , it was comfortable, easy check in, and parking was super easy too!Would definitely return and reccomend!

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Dear Sarah, thank you so much for taking the time to leave such a kind and positive review. We hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Lovely and clean. As advertised. Kind and thoughtful staff and service. Super location and recently painted. One of several stays here. This one in January 24.

Response

Dear Roger, what a lovely review for all our staff involved. We're so glad you've enjoyed your stay! Please see our Grosvenor Gains Loyalty Programme for unmatched discounts on future bookings. We look forward to your next visit, Rebekah, The Grosvenor Team.

The grosvenor is the place I always stay when in plymouth great rooms, great breakfast and the staff are really pleasant and friendly especially Debbie

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Dear Andy, thank you so much for taking the time to leave such a lovely review, I will pass this kind feedback on to them team - especially our House Manager Debbie. It is always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Staff were all lovely, helpful, polite, informative and cheery, breakfast was very good, fresh, clean and plentiful. Nothing is too much trouble. We were also able to order a takeaway to eat in the lounge and the hotel were happy to provide plates and cutlery. Room was clean warm and roomy, cleaned and tidied daily! Very impressed all round. Would definitely recommend. Perfect for our stay and ideally situated for the ‘Hoe’ promenade! We were also extremely lucky with the weather for January!! Fabulous, thank you.

Response

Dear Marie, thank you so much for leaving such a lovely review. We are so pleased that you enjoyed your stay with us and we really appreciate the kind feedback as this means a lot to our staff. We look forward to welcoming you back again in the future! Kind Regards, Ella, the Grosvenor Team.

Clean and tidy

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Dear Nicole, thank you so much for leaving us a review. We are so pleased that you enjoyed your stay with us and that you you found our staff to be friendly. We hope to welcome you back again in the future! Kind Regards, Ella, The Grosvenor Team.

We enjoyed a lovely stay close to the Barbican and hoeGreat room and staff thank you

Response

Dear John T, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Easy access after 8 pm - breakfast offering good but would have liked mushrooms on toast as an offering.Lots of stairs to my Room but not a problem -Friendly staff

Response

Dear Jane S, thank you for leaving a review. We are so pleased that you enjoyed your stay and found our team to be friendly. We will pass on your feedback regarding mushrooms. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Usual personal and professional attention: always made to feel welcome. Room very comfortable, clean and tidy. Breakfast promptly served and food to expected great standard.Highly recommended: used on numerous occasions when on business in Plymouth and will be doing so again.

Response

Dear Gary, thank you for leaving a review. It is always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

We were looking for a nice place to have a night in Plymouth and this is everything we could have asked for.Lovely staff, great location, lovely room (grand suite), lovely big bath.Lovely quiet location.Beautiful breakfast.All round great hotel.

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Dear Austin, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team,

Nice sized single room though furniture fills the bill for "brown Furniture" on brown carpet. Not very keen on so much brown. Excellent heating in one of the coldest spells this winter, quiet and breakfast choices excellentand really enjoyed it.Above all staff friendly and hard working.

Response

Dear Ivan, thank you for leaving such a kind review. We are so pleased that you enjoyed your stay and found our facilities and staff helpful. We appreciate your feedback regarding furniture and we will take it on board. We hope to welcome you back again soon! Kind Regards, Ella, The Grosvenor Team.

We got a quiet, spacious room that was well cleaned. Take a note that the matressesare very soft and the bathroom is not the most ergonomical (sink is very small and if you want to wash your face you have to be careful not to hit your head to the glass shelf right above it. It lacksdecorations on the walls. Plain painted walls.Check in and out was very fast and efficient, staff very kind. There are information board available with the upcoming events and the ocean is a minute away with beautiful view and nice cafes.Overal is was a restful stay.

Response

Dear Mariann, thank you for leaving a review. We are pleased that found check in and check out be fast and efficient and that you found our team to be very kind. We appreciate all feedback and will certainly take this on board. We hope to welcome you back soon. Kind regards, Gemma, The Grosvenor Team,

Another lovely stay at The Grosvenor, John and his team as always ensuring good . Clean comfy room , good breakfast and excellent value for money. Perfect location for shopping or visiting Plymouth.

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Dear Dave H, thank you so much for leaving such a kind and positive review. It is always a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Excellent hotel within easy walking distance of all parts of this very nice city. I had a double bed in a good size room. Very comfortable and recommended.

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Dear Richard, thank you for leaving a review. We are so pleased that you enjoyed your recent stay with us and would love to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Very nice and warm welcome. Room was small but clean and well equipped. Only negative points are those typical British sink with its separate faucets and not handicap friendly, lots of stairs and no elevator. But hotel had a free parking and very well located.

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Dear Christian, Thank you for taking the time to leave a review. We are so pleased that you were ,made to feel welcome and that you enjoyed the breakfast. Modernising the bathrooms taps is definitely something to consider for future renovations. Kind regards, Jenny, The Grosvenor Team

We stayed in the Grosvenor hotel betwix Christmas and the New Year.The hotel has been modernised to a high standard and was clean.The rooms were warm and the staff were friendly and welcoming.A good stay.

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Dear Dave, thank you for leaving a review. We are so pleased that you enjoyed your stay with us over the festive period and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

What a beautiful & clean hotel with real character. The grand suite is stunning, spacious and comfortable. The breakfast was lush and more so all the staff lovely, polite and attentive. Very reasonable price and great location. We would highly recommend. We will be back in the near future. Thank you.

Response

Good afternoon Lucy, thank you for leaving us this review. We are so glad you enjoyed your stay with us! We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

perfect as usual john and staff are brilliant john is very welcoming. bedrooms and bathrooms always clean . breakfast is always nice thank for hospitality cheers stevie.

Response

Dear Steven, thank you for your lovely review! We are so happy you enjoyed your stay that our facilities met your needs. We look forward to welcoming you back again in the future. Kind Regards, Rebekah, The Grosvenor Hotel.

Was greeted with a wonderful warm welcome when checking in at reception. Had an amazing overnight stay in a superior en-suite room, which was sparkling clean, with free mini-toiletries & tea/coffee facilities and a lovely comfortable bed! The Hotel has a cozy, classy, and relaxing vibe, the staff are so helpful, friendly and it’s just a truly lovely place to stay! Will definitely recommend & return! Thank you so much The Grosvenor - it was truly a pleasure!

Response

Dear Mirren, thank you so much for leaving this kind review! I am so glad you enjoyed your room and that our facilities met your needs. We look forward to welcoming you back again in the future. Kind Regards, Ella, The Grosvenor Hotel.

We have stayed a few times, really like the Grosvenor Hotel, rooms are spacious and breakfast is always good.Will stay again in the future.

Response

Dear Diane, thank you so much for leaving such a lovely review. We are so pleased that you enjoyed your stay with us and that you liked your cooked breakfast! We hope to welcome you back again in the future. Kind Regards, Ella, The Grosvenor Hotel.

Every year we do a overnight Christmas trip .our children love a hotel stay its the hilight of December for them .We've been struggling to find a family hotel that can fit us plus three children ( now the youngest is out of a travel cot)Our first time staying here and we would definitely book again!Three full beds for the children in a separate room to us ( bonus)Shower room ( could use a more powerful shower but again super clean tidy and well equipped with towels and toiletries)and a walk in wardrobe/ dressing room. Ample space ! In The past weve felt crammed onto other hotels and by the next morning we are Def ready to go but the space was perfect!Staff super friendly and helpfulIt was surprisingly quiet not a lot of other guests which was a shame tbhBreakfast was well equipped but you could sadly tell because of the small amount of guests that the cooked breakfast had been prepared and left for a while( the bacon was a little chewy and the overall platebof food not very hot ) but having said that the stay was worth more than the breakfast just for comfort and location.Parking at rear is free but id imagine if the hotel was busy it would be full .but roadside is pay metered and i cant imagine it being an issue.We would definitely book here again as a family of five this is a hidden gem we wish we found sooner xx

Response

Good afternoon Alana, thank you for leaving this lovely review. We really appreciate in depth reviews it means a lot to us. I am so glad you liked the family room and it was suited to all your family needs. The hotel can be quiet at this time of year due to Christmas. Sorry to hear about the breakfast but I am glad that you still enjoyed it. Will feed this back to the chef! Thank you for staying with us and we look forward to welcoming you back again in the future. Merry Christmas! Kind regards, Georgia, The Grosvenor Team.

Excellent room, excellent staff, excellent service. Need I say more. I’ll definitely book again 🥰. The room was beautiful and spotlessly clean. Comfy bed and the breakfast was limitless - just wish I could’ve ate more. Full continental and cereal bar in limitless supply plus a selection of cooked breakfast. I had the full works and loved everythingExcellent location for a walk on The Hoe and Barbican. A lot of nostalgia here for me as a returning student of UP! Just loved every minute. Staff were extremely helpful and advised on a way to get 15% off at the bar which we availed of. No evening meal but the recommended nearby Indian restaurant (Everest Spice) supplied the best Indian food I’ve ever tasted. Highly recommend 🌟🌟🌟🌟🌟

Response

Good evening Sharon, thank you for leaving us this amazing review! We love to hear reviews like this, it means a lot to whole team. So glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

good hotel with flexibility re breakfast and early departure. The room was very good except it was far too warm for us

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Good evening David, thank you for leaving us this review. We are so glad you enjoyed your stay with us. Sorry to hear your room was too warm for you, if you ask reception they could have helped with turning down/off the radiator for you. Hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

This is the 5th time we have stayed as a family group and again we can only praise our stay. Every member of staff are so friendly and helpful. Breakfast was beautifully cooked and lovely selection. Room and bed comfortable.

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Good morning Graham, thank you for leaving us this lovely review. We are so glad you enjoyed your stay with us for the 5th time! Means a lot to all of us to hear such positive feedback. We hope to welcome you back for a 6th time! Kind regards, Georgia, The Grosvenor Team.

Lovely friendly staff, great breakfast. Will definitely be back 😆

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Dear Joanne, Thank you so much for your lovely review. We are so pleased that you had a great stay and we cannot wait to welcome you back again on your next visit. Kind regards, Jenny, The Grosvenor Team

The room itself was clean , good size.Only downside was the window in the bedroom was only a few feet away from a grey brick wall.But you pay for what you get and it was good value for money.

Response

Dear Anne, thank you for leaving us a kind review. We are pleased to hear you enjoyed your stay with us. Unfortunately, we do not have rooms with a view due to our location but in future we are happy to offer you a front facing room, as these feel more open. We hope to welcome you back again soon! Kind Regards, Ella, The Grosvenor Team.

The hotel is very nice inside and outside. Our room was clean;The only downside was bathroom radiator which was not working. We reported it but it had not been fixed during our stay.

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Good afternoon Giorgia, thank you for leaving this review.I am so sorry about the bedroom radiator and I am not sure why this was not fixed during your stay. I can assure you this will be followed up and again I can only apologise. I am glad you liked other aspects of the hotel. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The Grosvenor is in a good location close to The Hoe, Barbican and city centre. It was our first stay and we will definitely return. The premises are extremely well maintained, the staff are very friendly and helpful and breakfast was excellent. Our double room was spacious with king size bed and large en suite. There are parking spaces available on a first come first served basis as well. All in all a top class hotel. Highly recommend.

Response

Good afternoon Chris, thank you for leaving us this lovely review. We are so glad you enjoyed your stay with us! We are so happy you enjoyed the surrounding area and enjoyed the breakfast. We love hearing reviews like this means a lot to all the team. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

I have written so many positive reviews about my favourite hotel in Plymouth and why I continue to stay there after 20 year!Keep up the excellent work John and team.

Response

Good afternoon, thank you so much for the continued support. We are so glad you enjoy staying here. We'll look forward to welcoming you back again in the future. Kind regards, Georgia, The Grosvenor Team.

Really good value, delicious breakfasts, good location but the fact we had no access to the lounge and the rooms being small meant we had no where to just sit and chat together

Response

Good afternoon Rachel, thank you for leaving us this review. Sorry to hear about the lounge not being open, it usually is and I'm not sure why it wasn't I can only apologise for this. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Fabulous location. Lovely hotel! Cracking breakfast!

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Dear Lisa, thank you so much for for leaving such a lovely review. We are so pleased that you enjoyed your stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Ideal hotel to stay for theatre, barbican, hoe and shops. Warm, clean and comfortable room.Breakfast was excellent!

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Dear A W, thank you for leaving a review. We are so pleased that you enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Gemma, The Grosvenor Team,

Travelled to Plymouth to see comedy at the Pavillions which was 4 mins walk away! Perfect location to head into town for shopping, walk along the sea front and super breakfast. Would recommend.

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Dear Nicola, thank you so much for your lovely review! We are so pleased you enjoyed your stay with us and that you enjoyed the surrounding area. We hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

I have stayed here twice now, such friendly helpful staff, lovely and clean. Breakfast is really high standard and waiting staff friendly too. Parking a little difficult at weekends but hotel can give you a pass for street parking for about £8 for Overnight stay. If you have to pay without a pass it's £16 at the machine which is still reasonable compared to Cambridge where I live. Hotel is really close to the seafront and barbican, this makes a lovely walk in the evening for fish and chips and coffee or the bars. Bar in hotel is great too and you can buy crisps snacks etc there also. As a single woman traveller I feel safe staying here. Will stay again.

Response

Dear Nikki, thank you for leaving a review. We are so pleased that you enjoy staying with us and feel safe while you are here, feedback like this means the world to our team. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team,

Had a great stay at the Grosvenor. Amazing room (11) in the perfect location (for Pavilions,the Hoe/Barbican and shopping). All the staff we spoke to were friendly and helpful. The breakfast was lovely and the free parking space an extra bonus. 100% recommended!

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Dear David, thank you for leaving such a lovely review! We are so glad you enjoyed your stay with us and made use of our facilities. We hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

Our second visit to this lovely hotel did not disappoint. Everything from the reception staff to the beautiful cooked breakfast was faultless. Would definitely recommend.

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Hi Mrs S, thank you so much for leaving such a kind review! We are so pleased you enjoyed your stay with us, and we hope to welcome you back again soon. Kind Regards, Ella, The Grosvenor Team.

Very clean.Very friendly. Great location

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Good evening Elaie, thank you for leaving us this review. We are so glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Great hotel.Good valueClean roomBath!Great breakfast

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Dear Vincent, thank you for leaving a review. We are so pleased that you enjoyed your stay and we hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Hotel is good location to town and seafront. The room was nice clean and warm. The staff are brilliant shout out to Kirsty, sorry that’s not your name. I’m terrible with names but made everyone feel welcome and definitely will come back next time I’m in town

Response

Good evening Stephen, thank you for leaving us a review. We are so glad you enjoyed your stay here. We are glad the receptionist on duty made you feel welcome. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

My only issues with my stay in room 5are : the shower door does not close properly; we would have liked at least 1 small upholstered chair: we would have preferred wall mounted gel etc, to reduce plastic waste and feel that mushrooms should have been added to our breakfasts.. it would have been helpful if yogurt was marked dairy or vegan. Staff friendly and helpful

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Good evening Miriam, thank you for leaving us a review. We are sorry you felt some things weren't up to the standard required. We will look into perhaps changing some things to make it easier. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

We arrived on Friday and got a lovely parking space in the small car park. Check in was smooth, staff super friendly and efficient. The room was comfortable and spotless.Only downside was the heat, absolutely red hot. The radiator wouldn't turn down and the window only allowed a 2 inch opening.Breakfast was spot on, no complaints there.I've only knocked a star off because I melted. If you're cold blooded then it's ideal.

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Hi Amanda, thank you for leaving a review. We are so pleased that you enjoyed your stay. Apologies that you had trouble with turning the radiator down - hopefully our team were able to help with this while you were here. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Nice clean room. Good breakfast. Excellent service

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Hi Keith, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Nice hotel with a clean tidy room and well heatedI did not expect a room clean as I was only staying 2nights but it had been cleaned and re stocked

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Good afternoon Bob , thankyou for leaving us a review. We are so glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

This is the second time we’ve stayed here. The hotel is a good base for exploring the area & ideally placed for the shops & restaurants. The staff are excellent, friendly & helpful. The rooms though a little dated are clean, comfortable & represent good value for money especially when breakfast is included in the price. We will definitely stay here again.

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Good afternoon Burnett , thankyou for leaving us a review. We are so glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Very friendly staff - comfortable room rooms. Good breakfast and parking facilities.

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Good afternoon Peter, thankyou for leaving us a review. We are so glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

I have stayed a few times and always been happy unfortunately this time had a few issues with the room (tv not working, no heating the 1st night and then full heating that could not be turned off) but as always the staff was very friendly and sorted out the issues quickly.High standards of cleanliness. Very calm and well located.Do recommend it.

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Good afternoon Beatrice, thank you for leaving us this review. We are so sorry to hear you had some problems whilst staying here but glad our team were able to resolve these issues. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

The hotel is beautiful and a stones throw from the Hoe. The room was very clean and today with a very comfortable bed. Breakfast was fantastic and the staff couldn’t be more helpful.Looking forward to returning.

Response

Dear Brian, thank you for taking the time to leave a review, our team appreciates feedback like this so much. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

I came from Liverpool visit my nephew and his wife. We booked room for us. It was clean, welcoming. Had a fantastic breakfast. Will come again

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Dear Nanda, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

This is the third time I have used this hotel. Room was clean and comfortable and the breakfast excellent. When I next travel to Plymouth this hotel will be my first venue of choice.

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Dear Gerald, thank you for taking the time to leave such a positive review. It is a pleasure to have you stay and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Staff very friendly, room clean with everything you need, great breakfast.

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Dear Andy, thank you for leaving a review. We are so pleased that you found our team to be friendly, your room to be clean and that you enjoyed your breakfast. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

We stayed here for the evening while visiting Plymouth for an Uni open day. It was perfect location. The hotel was comfortable, warm (maybe too warm!) and very clean. Parking wasn’t an issue £8 for an overnight permit on the street outside. The breakfast was delicious with plenty of choice. Would definitely recommend.

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Good afternoon Angharad, thankyou for taking the time to leave us this lovely review. We are so glad you enjoyed your stay with us! We love receiving feedback like this. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Great location near the Hoe but close to town. Clean room with good facilities. Good breakfast

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Good afternoon Peter, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Reception on arrival excellent. Friendly staff.Limited parking at rear of hotel. No issues.Cleanliness/facilities of room and overall condition of hotel excellent.Service and quality of food ingredients at breakast very good. Ample servings.Great location to Hoe and city centre ideal.Would stay again definately.

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Good afternoon David, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, feedback like this is great to hear! We hope to welcome you back again in the future. Kind regards, Georgia, The Grosvenor Team.

Friendly from the moment we walked in.Very clean and inviting.We had a goodnights sleep.Breakfast was perfect and included in the price.

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Dear Maria, thank you for leaving such a lovely review. We are so pleased that you enjoyed your stay and hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team,

Very good location near to The Hoe.Comfortable rooms, good breakfast and friendly and helpful staff.Parking available on a first come first served basis for which we were grateful. Couldn't ask for more for a one-night stay.

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Good afternoon Vanessa, thankyou for leaving us this lovely review. We are so pleased you enjoyed your stay with us, feedback like this is so nice to hear. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

The Grosvenor was perfect for what I needed! The room was very clean and the bed was comfortable.Breakfast was great! The Staff were also very lovely and welcoming.

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Dear Millie, thank you for leaving a review. We are so pleased that you enjoyed your stay with us, feedback such as this is lovely to hear. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

Great hotel, with great facilities, lovely people, receptionist was very helpful last night and again this morning

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Dear John, thank you for leaving a review. We are so pleased that you enjoyed your stay and found our team to be helpful, this is great to hear. We hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Great hotel . Very clean , felt very welcoming. Staff all lovely and helped with anything you needed . Breakfast excellent. Location amazing . Definitely stay again . Thank you for a great stay .

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Dear Linda, thank you so much for taking the time to leave such a positive review. We are thrilled that you enjoyed your stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

very friendly and great breakfast

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Thank you for leaving a review. We are so pleased that you found our team to be friendly and that you had a great breakfast. We hope to see you again. Kind regards, Gemma, The Grosvenor Team,

This is the 2nd time we have stay at thus hotel in plymouth..... very clean good food and great customer services..... we stay here agina

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Dear Donna, thank you for leaving a review. We are so pleased that you enjoy staying with us, feedback like this means the world to our team. We look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Clean and tidy,would highly recommend, has everything you need,friendly staff and accommodate you if you need anything, we have been here twice now a nd would recommend to family and friends, five star experiences each time we have stayed.

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Good evening Ian, thank you for leaving us this lovely review. We are so glad you have enjoyed your stay with us. We hope to welcome you back again for your third stay! Kind regards, Georgia, The Grosvenor Team.

Great breakfast included

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Hi James, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and its great to hear that you enjoyed your breakfast, we will pass this feedback on to our Chefs. We hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

A good stay and a nice quiet night's sleep. Have stayed before so booked again. Plenty of tea, coffee etc in room and room was clean and comfortable. Particularly good was the lovely breakfast which catered for all tastes and requirements. We found this hotel very convenient for our theatre visit.

Response

Good evening Maralyn, thank you for leaving a review. We are so glad you enjoyed your stay with us and we are pleased that you enjoyed the breakfast. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Clean and tidy great breakfast. Bathroom's always clean bed's comfy and the parking always helps in that part of Plymouth

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Good evening Steven, thank you for leaving us a review. We are so pleased you enjoyed the stay and the breakfast. We hope to welcome you back in the future. Kind regards, Georgia, The Grosvenor Team.

Have stayed here twice in the last 12 months and will return.Love the location (right on the hooe); free parking (not guaranteed but parking on street and discounted if not); free breakfast; great spacious rooms; small bar & friendly welcome/receptionist.Think best value in the location and have stayed in others on the same road.

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Good evening, thank you for leaving us this lovely review! We are so glad you enjoyed your stay with us and made use of the surrounding area. We hope to welcome you back again soon! Kind regards, Georgia, The Grosvenor Team.

Staff are very friendly and helpful. Room was immaculately clean bathroom was spotless. breakfast is a delight and lots of choice including fresh cooked English. All in all everything you need out of a hotel and free parking helps.

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Dear Anil, thank you very much for your review. We are very glad that you found the hotel clean and that you enjoyed your breakfast. We hope to welcome you back soon! Kind regards, Ella, The Grosvenor Team

Clean and tidy hotel, good breakfast, can'tcomplain.My request 'not the top floor' (or similar) was met, not too many stairs.Room 19

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Good evening Michael, thank you for leaving us a lovely review. We are so glad you enjoyed your stay with us and your room met the standards required. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Enjoyed our stay at Grosvenor Hotel Plymouth. Warm friendly team, excellent service and comfortable room. Breakfast was outstanding.Thank you for a great stay.

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Good evening Adrian, thank you for leaving us this lovely review! We are so glad you enjoyed your stay and breakfast. We hope to welcome you back again soon! Kind regards, Georgia, The Grosvenor Team.

Brilliant roomn friendly staff

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Good evening James, thank you for leaving us a review. We are so glad you enjoyed your stay. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

My room - single room - was small, not pretty and quite dark. Having said that it was spotlessly clean and had everything I needed. The staff that I met-- everyone of them -- were lovely. The location was brilliant and I would recommend this place to family and friends. The building is attractive and the atmosphere is friendly with a real mix of people.

Response

Good evening Verity. Thank you for leaving us this review. Sorry to hear that you're room wasn't how you expected it to be. However, I am so glad you enjoyed all other parts of your stay. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Great stay ,value for money hotel .Great staff friendly,brilliant breakfastWould definitely stay again

Response

Good evening David, thank you for leaving this review. We are so glad you enjoyed your stay here. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

I enjoyed my 3 night stay at the Grosvenor Plymouth. Good breakfast and hotel is in a very convenient location.Staff all friendly and polite.TV reception was a bit iffy.

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Dear Wendy,Thank you for your positive review and that you enjoyed your breakfast. Yes what a great location we have.We look forward to welcome you back to the Grosvenor, Plymouth.Regards The Grosvenor Team

Nice comfy and clean room with a cracking breakfast. Friendly staff. Always my location of choice when staying over in Plymouth.

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Dear David,Thank you for your great review as usual it was a great pleasure to have you stay at the Grosvenor againand we look forward to your return visit.Best regards The Grosvenor Team

Staff couldn’t have been more helpful. Breakfast very nice indeed and staff attentive. Bed was so comfortable.Really enjoyed our stay.Would definitely return.

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Good evening Duncan, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We will look forward to welcoming you back again soon. Kind regards, Georgia, The Grosvenor Team.

This is my second time staying here. Such a lovely place to stay. I initially chose here as I was bringing my daughter to the arts university. The hotel is situated on a beautiful street with The Hoe at the very top. The breakfast that is included is absolutely amazing, and my daughter is able to join me for £10, which is brilliant value and a great idea. I wouldn’t stay anywhere else whilst visiting Plymouth.

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Dear Sharon, thank you so much for taking the time to leave such a kind and positive review. We are so pleased that you enjoy staying with us and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

We had a fantastic stay at this hotel , the staff were so friendly and welcoming, room was spotless very spacious and had all the amenities we needed breakfast was fantastic all freshly made plus continental if you wanted that aswell , location wise it is very central to city centre, pavilion and the hoe . Would definitely stay again highly recommend

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Dear Mr R, thank you for leaving a review. We are so pleased that you enjoyed your stay with us, feedback such as this means the world to our team. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Booked a low price room whilst visiting Plymouth University with my daughter.Room was simple but immaculate with everything you need.Breakfast was fantastic with good quality ingredients, great buffet and lovely cooked breakfast made to order.What makes this hotel though is the staff.Polite, attentive, friendly and nothing is too much trouble.Thank you for making a 'have to stay' into a treat.

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Dear Donna, thank you for leaving us such a lovely review. We are so glad you and your daughter enjoyed your stay here. We hope to welcome you back again soon! Kind regards, Georgia, The Grosvenor Team.

Situated just down from the Hoe, and a short walk from the city centre, The Grosvenor is perfectly placed for visiting the best Plymouth has to offer.The room was neat and tidy, very clean with a very comfortable bed.Breakfast was plentiful and was served by very helpful staff. It was delivered promptly and was delicious.Overall our stay was exactly what we required, and good value for money.

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Dear Steve, thank you for leaving us such a lovely review. We are so glad you enjoyed your stay with us and found the location perfect for your trip to Plymouth. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

Always get a good welcome at the Grosvenor. Basic accommodation, but my requirements are few. Just a bed to sleep in, and a good breakfast. Thank you for a good stay, will be back.

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Dear William, thank you for leaving a review. We are so pleased you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

A beautiful hotelThe room was just perfect for us. Clean and fresh. Happy and helpful staff. I'm definitely returning when visiting Plymouth again.

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Dear Mrs H, thank you for leaving us a review. We are so glad you enjoyed your stayed with us. We will look forward to welcoming you back again soon. Kind regards, Georgia, The Grosvenor Team.

Very clean and tidy.Bedroom was comfortable.Friendly and very helpful staff.Within walking distance of the pavilion and other amenities. Would definitely stay again.

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Dear Sharon, thank you for leaving a review. We are so happy that you enjoyed your stay and were able to make use of the surrounding facilities. We hope to welcome you back again soon! Kind regards, Georgia, The Grosvenor Team.

A well presented hotel.The rooms were adequate and the shower very good.The breakfast was fine and the staff pleasant

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Dear Diana, thank you for leaving a review. We are so pleased you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Georgia, The Grosvenor Team.

All good apart from internet at back of building. Breakfast fantastic. Great selection.

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Dear Phillip, thank you for leaving a review. We are so pleased that you enjoyed your stay. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

We have stayed a number of times. The comfort and quality is second to none.An ideal hotel for an overnight stay if visiting the theatre or similar

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Dear Eddie, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

We had a great experience. The staff team are amazing. We had a feast at the breakfast too

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Dear Sivanesan, thank you so much for this kind review and great feedback about our staff and breakfast. We are so pleased that you had a great experience. Hope we get the privilege to welcome you back soon. Kind regards, Jenny, The Grosvenor Team

Great room, great breakfast, lovely staff

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Dear Melville, thank you for your review and positive feedback regarding our rooms, breakfast and staff. We hope to accommodate you again soon. Kind regards, Jenny, The Grosvenor Team

We just stayed one night as we were going to the Theatre Royal to watch the ballet.Nice room at the front but very quiet.Fortunately, we managed to bag a parking space at the rear which was lucky as there are only eight and we got the last available one.There is lots of parking on the street but you have to pay, even for overnight.Good breakfast, promptly served.Breakfast Room rather loud for us with hearing aids as it has a tiled floor and metal furniture.Would definitely stay here again.

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Dear Tony, Thank you very much for taking the time to leave a review. We are glad that you had a good trip to see the ballet and that you enjoyed the breakfast. We look forward to seeing you again. Kind regards, Jenny, The Grosvenor Team

The Grosvenor is my "go to" accommodation choice in Plymouth.Plenty of character about the building, unlike bland alternatives!Great location, competitive rates, great choice of breakfast menu, friendly staff. . . as you can see I like the place!!

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Dear Roger, thank you so much for leaving such a lovely review. It is always a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team,

Booked the hotel for 1 night with friends. Ideal place to stay near the Hoe and Barbican.Very pleasant staff, lovely clean rooms and really nice breakfast.Overall a great stay handy for everything and we really enjoyed our short time there.Will book again

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Dear Julie, thank you for leaving a review. It is great to hear that you enjoyed your stay with us and will book again. We look forward to welcoming you back in the future. Kind regards, Gemma, The Grosvenor Team.

What a lovely hotel, friendly, clean, convenient to the hoe and town centre. Breakfast was amazing.Would recommend this hotel .

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Dear Janet, thank you for leaving a review. We are so pleased that you enjoyed your stay with us, we would love to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Had a family room which allowed our 11year old granddaughter some privacy. Room was perfect. Situation for shopping and eating out in the evening also perfect. Staff friendly and helpful. Breakfast great. Basically just what we were hoping for. Would definitely return.

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Dear Aly, thank you so much for such a kind review. We are so pleased that you enjoyed your stay in our family suite. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Nice clean room ,good food, friendly staff . Excellant. See you next year

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Dear Tracey, thank you for leaving such a lovely review. We look forward to welcoming you in2024. Kind regards, Gemma, The Grosvenor Team.

Lovely hotel, clean and staff very friendly

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Dear Bernadette, thank you for leaving such a kind review. We are so pleased that you enjoyed your stay and hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Hotel much better than expected.Rooms clean and comfortable and excellent breakfast. We old deffo stay again

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Dear David, thank you for leaving a review. We are so pleased that was exceeded your expectations that's lovely to hear. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team,

Bit of a battle to climb over 60 steps every time one goes to the room.Showers are small but clean.The staff were excellent which made all the difference-thank you!

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Dear Fergus, thank you for leaving a review. We are so pleased that you found your room to be clean and that our staff were excellent! If you stay with us again you can request a room on a lower floor and we will try our best to accommodate. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team,

Staff are very helpful.Our room was large and very comfortable.A bonus having tea and coffee in the room.Breakfast was included in the price and was excellent with lots to choose from.

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Dear Christine, thank you for taking the time to leave us such a great review. We're glad you enjoyed your stay with us, and look forward to welcoming you back in the future. Matt

This is my regular go to hotel. Great location, amazing staff who cannot do enough for you. The rooms are comfortable and have everything I need when in Plymouth. The breakfast is plentiful, good variety & the cooked to order always on point by great staff each morning. I’ve lost count now of how often I’ve stayed here.

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Dear Dean, thank you for taking the time to leave us such a great review. We're glad you enjoyed your stay with us, and look forward to welcoming you back in the future. Matt

Comfortable clean room with excellent breakfast

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Dear Stephen, thank you for taking the time to leave us such a great review. We're glad you enjoyed your stay with us, and look forward to welcoming you back in the future. Matt

Really had a good time here.Clean and tidy hotel and very friendly helpful staff.Great breakfast too.Will definitely return if we are in area as location for Ho,Barbican and shopping is excellent.

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Dear Margaret, thank you so much for taking the time to leave such a positive review. It was a pleasure to have you stay and we look forward to seeing you again if you return to Plymouth. Kind regards, Gemma, The Grosvenor Team.

We had a 5 night stay with breakfast recently and couldn’t fault the hotel. It was lovely and clean, the breakfast had lots of choice and the service was great. A friendly atmosphere and the staff were very helpful. It was in close walking distance to the main town centre restaurants and attractions at the Barbican. Would recommend it to anyone planning a visit to the city.

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Dear Christine, thank you so much for leaving such a lovely review. It was a pleasure to have you stay and we would love to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Very welcoming and helpful staff. Room and bathroom clean and tidy. Excellent breakfast. Hotel is within walking distance of Barbican, City Centre and coastal walks.

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Thank you for taking the time to leave a review. We are glad to hear that you were made to feel welcome and that everywhere was clean and tidy for you. We look forward to hopefully accommodating you again. Kind regards, Jenny, The Grosvenor Team

Enjoyed the stay very much, bathrooms too small, need to modernised, get rid of baths and have showers only, or selected rooms with baths. Breakfast was good, but you need bigger plates.

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Dear Stuart, Thank you or your review, we are so pleased that you had a good stay. As you suggest, we do already have a mixture of bathrooms with showers over baths and just showers only, to suit everyone's needs. Feel free on your next visit to request a room with just a shower. Kind regards, Jenny, The Grosvenor Team

Kindly and friendly staff, well cleaning

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Dear Asa,Thank you for your kind review we are very glad to hear you enjoyed your stay with us here at the Grosvenor and we look forward to hopefully seeing you again in the future.Kind RegardsLaura & The Grosvenor

Excellent stafThe room was superbNothing to complain about

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Dear Kjell,Thank you for your kind review we are very pleased you enjoyed your stay with us, we hope to see you again in the future.Kind regards,Laura & The Grosvenor Team

Stay was absolutely great, staff were so friendly and helpful. Rooms extremely clean and tidy, perfect for a business trip. Location great for hoe, Barbican as well as town. Definitely stay again... oh yes breakfast was really good too!!

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Dear SimonThank you for your amazing review we are really glad you enjoyed your stay and loved our very handy location we very much look forward to you staying with us again.Kind regards Laura & the Grosvenor Team

My daughter really enjoyed her stay, she was travelling on her own. So was feeling a little apprehensive, she said that hotel staff were lovely and she felt safe and well looked after, enjoyable experience

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Dear Bethany,Thank you for such a kind review we are so glad your daughter had a pleasant stay with us and was made to feel safe and welcomed here at the Grosvenor.kind regards Laura & The grosvenor team

The Grosvenor Plymouth was every bit as nice as we had hoped.The location could not have been better, the rooms were very pleasant (with excellent beds), the breakfast was hearty and delicious, and the staff was super friendly and helpful.Wish we could have stayed longer.

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Dear Tom, thank you so much for leaving such a positive review. We are over the moon that you enjoyed your stay with us and would love to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team,

I came to Plymouth for my grandson graduation ceremony on the Hoe for which you are perfectly situated.I arrived on Thursday afternoon was treated by welcoming friendly staff was immediately offered help with my luggage which was much appreciated. My room was clean and comfortable. The standard of service was the same by all your staff nothing was to much trouble for them, i couldn't have been treated better. The breakfast was very good plentiful and nicely served. I would not hesitate to recommend you to anyone. Two members of staff need a special mention. Katie the evening receptionist and Ruby who seemed to be there all the time. Ruby was the one who carried my bags and seemed to be everywhere helping. They made my family very welcome when they visited after the ceremony even helping my son's partner with the pushchair and picked me up of the pavement whenI tripped over outsidein the evening. I can't thank them enough for looking after me.

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Dear Mrs B, thank you so much for leaving a review. It is so lovely to receive feedback such as this, it really does mean so much to our team. Thank you for mentioning Katie and Ruby, I will pass this lovely feedback on to them. We are so pleased that you enjoyed your stay, it was a pleasure to have you and we would love to welcome you back in the future. Congratulations to your Grandson on his Graduation. Kind regards, Gemma, The Grosvenor Team.

Located 1min walk to the Hoe & 10mins to the Barbican. Received a very friendly welcome (poss Katie?) decent size clean room, quiet area, only x6 parking spaces at the rear of hotel however hotel could arrange an on road parking permit for £8, breakfast was good (we had full English, but plenty of options) would recommend.

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Dear Arron, thank you for leaving a review. We are so pleased that you received a friendly welcome from Katie, this is lovely to hear. With regards to parking we actually have 8 spaces at the rear of the hotel which we offer free of charge to our guests and then you are correct we offer permits to our guests to help keep the cost done if needed to use the on street parking. We hope to see you again in the future. Kind regards, Gemma, the Grosvenor Team

Really enjoyed staying here. Friendly, clean, everything I needed it was no trouble for the hotel staff. Always there to help or provide.

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Good Morning Rachel, thank you so much for taking the time to leave a review, We are delighted you had a lovely stay with us and we were able to offer everything you needed. We look forward to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

Spent one night here. Nice hotel, lovely staff and great location for the Hoe, Barbican or city centre

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Dear Sean, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Hemos estado encantados, la habitación limpia y ordenada y el trato del personal maravilloso. Gracias

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Good Morning Silvia, thank you for your very kind review. We are so pleased you had a lovely stay with us. We hope to welcome you again soon. Kind Regards, Izzy, The Grosvenor Team

Came to Plymouthfor my sons graduation. Hotel very clean, all staff lovely and friendly.Great location

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Dear Gill, thank you for leaving such a lovely review. Congratulations to your son on graduating. We would love to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

The hotel is very pleasant, great location, the staff were very helpful and good natured.The room was very comfortable, as was the bed.Tasty breakfast with lots of options.Clean and tidy.Five starsHighly

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Dear Melanie, thank you so much for taking the time to leave a review. We are thrilled to hear that you had such a positive experience during your stay. Feedback such as this means so much to our team. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Good attentive staff, very helpful. Breakfast was good. Room was well appointed and kept clean. The only criticism I have was we had 4 flights of stairs to get to our room, there was no lift and my partner found them exhausting. Had I have known this I would have stipulated a room on lower level.

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Dear Paul, thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us. If you book with us again in the future you can request a room on a lower floor at the time of booking and we will try our very best to accommodate this. We hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

everything was perfect, the room was clean and the service is amazing. The breakfast was good and the location is perfect, it is few minutes from the seafront and hoe and many other several places.

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Dear Randa, thank you so much for leaving such a lovely review. It was a pleasure to have you stay and hope to see you again in the future. Kind regards, The Grosvenor Team.

Lovely room friendly staffWonderful breakfast

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Dear Mrs M, thank you so much for taking the time to leave such a lovely review. We are thrilled that you enjoyed your stay and hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

We had a very pleasant stay at the Grosvenor hotel this weekend. The staff are very friendly and all seem very happy in there jobs which you don't see very often these days. the hotel was very comfortable and the breakfast was really good with plenty to choose from each morning. If we had to criticize anything its that the room we stayed in could have done with a repaint.

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Dear Graham, thank you for leaving a review. We are so pleased that you had a pleasant stay and found our team to be friendly. We will pass on your feedback regarding painting of the room. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Comfortable room and a very good breakfast.

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Dear Susan, thank you for taking the time to leave such a kind review. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Nice quiet hotel and probably best breakfast in Plymouth

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Hi Eddie, Thank you for taking the time to review us.We are so glad that you enjoyed your stay and loved the breakfast.We look forward to seeing you in the future.Many Thanks Liza, The Grosvenor Team

ExcellentVery cleanAnd very helpful staffGood location, near all atractions in PlymouthVery good cooked breakfast

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Dear Dario, thank you for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

A perfect visit to The Grovsenor Hotel. Over night stay, friendly and welcoming as always. Breakfast was plentiful and fantastic choice. Love staying here

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Dear Averiss, thank you for leaving a review. It is always a pleasure to have you stay with us, we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

We have stayed here before,the hotel’s position is excellent for visiting The Theatre Royal and Plymouth Pavilions. A quiet area but close to The Hoe and centre of the city. Very comfortable bed and excellent breakfast.

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Dear Gina, thank you so much for taking the time to leave a review. It is a pleasure to have you stay and we hope to welcome you back again soon. Kind regards, Gemma, The Grosvenor Team.

Lovely staff, very nice breakfast room.Very clean.

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Dear Ian, thank you very much for taking the time to leave a review. We are so pleased you had a lovely stay with us. It means so much to our team the positive reviews. We hope to see you again. Kind Regards, Izzy, The Grosvenor Team

Very helpful and professional staff.Comfortable room if a bit dark and small - to be expected in an old hotel. Good breakfast. Brilliant location.

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Dear Eileen, thank you for leaving a review. We are so pleased that you enjoyed your stay and had such a positive experience with us. We hope to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

On arrival we managed to park in front of the hotel on the street as we have a blue badge for parking this was extremely convenient. On entering the receptionist was really helpful offering us a parking permit but when we explained we have disabled badge she went on to say the room we booked was on the top floor and offered us a room on a lower floor which was very much appreciated thank you . Room was small but perfectly comfortable and had everything we needed. Breakfast was simply fabulous offering fresh fruit ,yoghurt ,cereal and pastries then to top that freshly cooked breakfast options too , well done all the staff at this establishment you do a great job and we highly recommend anyone looking to stay in plymouth to book in here you won’t be disappointed .

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Dear Christine, thank you so much for taking the time to leave such a lovely review, we are so pleased that you enjoyed your time with us - it really does mean the world to our team. It was a pleasure to have you stay and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Great place to stay after getting off the Brittany ferry a warmwelcome spotlessly clean will definitely stay again Did not stay for breakfast as l had an early start but in the past has always been good

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Dear Wendy, thank you much for leaving such a kind and positive review. It was a pleasure to have you stay and hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Stayed one night when dropping son back to uni. The room was large, and clean and tidy. It was very hot and they had opened the windows which was appreciated. The location is good for the seafront and Barbican areas. Breakfast was nice, fruit, cereal etc followed by your choice of cooked breakfast.The only downside was another guest who came stomping in to the room above us late at night and proceeded to shout at his wife for over half an hour. I phoned the hotel reception (I was in pyjamas) but no reply so I left a message. No-one ever came back to me, and it didn't feel as if anyone was on duty overnight so that was a real shame and completely disturbed our sleep. I appreciate the guests behaviour was not the hotel's fault, hence still 4 stars, but I think you need someone available for problems even overnight. I wouldn't stay again due to concerns about soundproofing.

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Dear Amanda, thank you for leaving a review. We are so pleased that you enjoyed our prime location and our breakfast. Apologies that you had noisy guests above you. Once our reception shuts we do have an out of hours number - this information is located by the main entrance of the hotel and also in all of the rooms. This would go through to a member of staff who is on duty overnight or to our manager - either would have been more then happy to come and assist you. Apologies that you were unaware of this. With regards to soundproofing, we are an old Victorian building, however we are looking into ways that this can be improved so will pass on your feedback. We would love to welcome you back in the future, please call us to discuss quoting you booking reference number. Kind regards, Gemma, The Grosvenor Team.

We have stayed at The Grosvenor Hotel on a few occasions now and it hasn’t disappointed us. The rooms are clean. The bathroom has hair and shower products for you to use. The breakfast is exceptional. The staff are very friendly and helpful.

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Dear Bernadette, thank you so much for taking the time to leave such a lovely review. Its always a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Gemma, The Grosvenor Team.

Excellent location.Good facilities and super breakfast.Above all, the team is super friendly and helpful.Highly recommended to all comers.

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Hello Mark, Thank you for taking the time to leave such a kind review. We are delighted to hear that our team were super friendly and helpful during your stay with us and the breakfast was super, I will pass that onto the chef. We cannot wait to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

Hotel is well situated for the town & Hoe, plenty of payed parking nearby,Clean and tidy, good choice for breakfast, staff pleasant & helpful

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Dear Brian, thank you for leaving such a kind review. We are so happy that you enjoyed your stay and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Excellent stay and will definitely be back

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Dear Alan, thank you for leaving a review. We are so pleased that you enjoyed your stay, we look forward to your next visit. Kind regards, Gemma, The Grosvenor Team.

Just a few minutes walk off The Hoe. Great location for the cross-channel ferry, city centre, historic Barbican, the Citadel and much more. We were able to park our car at the back of the hotel.The room was comfortable but up several flights of stairs. The parts of the hotel we saw were very clean and appeared ‘recently’ painted.We would be happy to stay here again.

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Dear CRP, thank you for leaving a review. We are so pleased that you enjoyed your visit with us and would love to welcome you back in the future. A tip from us if you would like a room on a lower floor you can request this at the time of booking and we will be happy to accommodate this request subject to availability. Kind regards, Gemma, The Grosvenor Team.

Hotel in brilliant location to centre. Lovely breakfast and room ok if a little dated. However didn’t get much sleep as only had a thick duvet and the temperature was 25. Tossed and turned all night as no sheet in room. Maybe reception had them but didn’t ask.

Good stay. Friendly staff. Good breakfast.

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Dear Bob, thank you so much for leaving such a kind review. We are so pleased that you enjoyed your stay and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

absolutely beautiful hotel, all staff were very friendly and polite, everywhere clean and tidy. comfortable bed and pillows and the breakfast was excellent best scrambled eggs I've ever had, will definitely book again for my daughters graduation

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We love seeing such lovely feedback! We're glad you enjoyed your stay with us and we hope to welcome you back soon!

Really enjoyed our stay, very welcoming staff, comfortable and clean room with everything you need. As it was our 50th birthday the room had been decorated with balloons and banners which was a really lovely touch and made our day when we walked into the room. Thank you Grosvenor, we will definitely be back to stay again xx

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Dear Joanne, thank you so much for leaving such a lovely review. It was a pleasure to have you stay with us, especially for such aspecial occasion. We look forward to your next visit! Kind regards, Gemma, The Grosvenor Team.

Very clean and friendly staff .Good selection for breakfast and a lovely full English.

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Dear Harvey, thank you for leaving a review. We are so pleased that you found our hotel to be clean, our team to be friendly and that you enjoyed your breakfast. We hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team,

First time in this hotel it was lovely clean friendly staff good breakfast would stay again

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Dear Bev, thank you for your review and positive comments regarding our cleanliness, breakfast and staff, we are very pleased that you had a good stay and look forward to accommodating you again. Kind regards, Jenny, The Grosvenor Team

Very comfortable, very clean room.Great breakfast and very friendly and helpful staff.Would definitely stay again.

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Dear Carolyn, thank you so much for your review and kind words, we appreciate it so much. we are so glad that you had a super stay and it'll be a pleasure to welcome you back soon. Kind regards, Jenny, The Grosvenor Team

Great location, staff were helpful and kind.

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Dear Alexandros, thank you for taking the time to leave us a review. We are pleased to hear that you were happy with our location and found the staff to be friendly. Hope to see you on your next visit to Plymouth. Kind regards, Jenny, The Grosvenor Team

The Grosvenor Plymouth was a lovely unique, hotel,the staff were brilliant, the surrounding was amazing, a short visit, will come back again.

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Dear Helen, thank you so much for leaving such a lovely review. We are so pleased that you enjoyed your stay and we would love to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

This hotel was perfect for us as we were going to the pavilion for a concert, great location as well as the Hoe on the door step .Rooms were very clean and well equipped and the breakfast was excellent 👌

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Dear Tracey, thank you so much for leaving a review. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

A good hotel. We seem to be given the top Flor every time we stay in this hotel! Staff are friendly and the rooms are clean. Room insulation is not brilliant and we heard evry word the man next door talked until early morning and parking can be difficult.

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Dear Ming Z, thank you for leaving a review. We are pleased that you enjoyed your stay. If you stay with us again you are able to request a low room, just pop in in the requests section when booking and we will try our best to accommodate. Kind regards, Gemma, The Grosvenor Team.

We stayed here for one night after a busy day shopping in the city. Perfect for a family (we have three children - 13, 11 and 9) - adjoining room so we all had a little privacy. Really big room for us all to be really comfortable. Breakfast was freshly cooked and really really yummy! Amazing location near the Hoe. Perfect.

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Dear Joanne, thank you for leaving a review. We are so pleased that you enjoyed your stay and we hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Friendly staff.Comfy room.Very good breakfast.

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Dear Richard,Thank you for leaving us a lovely review! We are so pleased you were happy with your stay. It is great that our staff, room and breakfast could accommodate your needs!We hope to see you again in the future, best regards.Beth, The Grosvenor team.

Good facilities, gòd food and friendly staff.

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Dear Rohana, thank you for leaving a review. We are so pleased that you enjoyed your recent stay with us and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

We liked the hotel very much. Although it is an old house without an elevator, we really enjoyed our stay. The service was very friendly. The room was small, but comfy. What we found especially helpful was the car park in the back alley. And the location - so close to theHoe and the Barbican - is simply unbeatable...

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Dear Manfred, thank you for taking the time to leave us a review. We are delighted you really enjoyed your stay with us and our staff were very friendly. Thank you for your comment regarding our location, it really is special how close we are to the Hoe and the Barbican!! We hope to welcome you back in the future.Kind Regards, Izzy

As an Asthmatic I’m Lacto intolerate this was all catered for extremely well, webooked the double superior room it was excellent,very roomy which we needed ason the first day of our holiday I fell by the Citadel andbroke my upper armeveryone most helpful and concerned.We would recommend this Hotelfor its Excellence, High Standards,and genuine concern for welfare of its customers

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Dear Barbara, Thank you very much for taking the time to leave us a review, especially with your broken arm. We are so pleased that you were impressed by our customer service, we take great pride in looking after our guests and it's so rewarding to be recognised for this. Hope your arm heels soon and we look forward to welcoming you back on your next visit. Kind regards, Jenny, The Grosvenor Team

Staff where very friendly, rooms where spacious and well maintained, great location. Huge variety for breakfast.

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Dear Louise, Thank you for your review and positive feedback, we are so pleased that you were made to feel welcome and had an enjoyable stay. Hope to see you again soon. Kind regards, Jenny, The Grosvenor Team

The hotel was great. The serving staff at breakfast were so so helpful and nothing was to much trouble. First class.Down sidebreakfast room was too small and for meClaustrophobic.Bedroom door key took a bit of giggling, to open and lock. But we took this as our daily challenge.

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Dear Carole, Thank you so much for your review, we are pleased that you thought the hotel was 'lovely'. Our keys go in and out sideways which can take a little getting used to, but glad that you managed it each day. Look forward to hopefully welcoming you back on your next visit to Plymouth. Kind regards, Jenny, The Grosvenor Team

Thoroughly enjoyed our stay at The Grosvenor. The room was pleasant and clean, the lounge room was a relaxing space, the staff were all friendly and helpful and the breakfasts were wonderful. Would recommend and we would definitely stay here again.

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Dear Mark, Thank you for taking the time to leave us a review. We are thrilled that you thoroughly enjoyed your stay and that you would recommend us. Hopefully we'll see you back again as well! Kind regards, Jenny, The Grosvenor Team

Not the first time I have stayed here, nor will it be the last. Practical and nicely cleaned rooms. Excellent breakfast. Perfect location just a couple of minutes walk from Plymouth Hoe and five from the main shopping area. Excellent value for such a prime location.

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Dear David, Thank you for taking the time to leave us a review and for your kind and positive comments. We are so honoured to have you as a repeat guest. See you again soon. Kind regards, Jenny, The Grosvenor Team

Very friendly staff.Clean rooms. Plenty of space.Comfy beds. Great location for the hoe and Plymouth Town centre.Plenty of breakfast options and very nicely cooked.Would definitely recommend this hotel.

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Dear Amanda, thank you for leaving a review. Thank you for taking the time to leave such a positive review. We are thrilled that you enjoyed your stay with us and hope to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

We only atayed for one night at the Grosvenor but we really liked it. The hotel is well presented and stylish (everything looked fresh and not 'tired'). The room was clean and the bed waa comfortable. We had everything we needed including complimemtary hair conditioner, which is always welcome! There was tea and coffee in the room with real milk sachets and nice biscuits. The room we were in was exceptionally quiet which is great for a light sleeper like me. The staff were very pleasant and attentive and breakfast was really good. Highly recommended.

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Dear Rachael, thank you so much for taking the time to leave such a positive review. We are so pleased that you enjoyed your stay with us and hope to see you again in the future. Kind regards, Gemma, The Grosvenor Team.

Excellent location. Would recommend the hotel. Staff very helpful and courteous.

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Dear Marie, thank you for leaving such a lovely review. We are so pleased that you enjoyed your stay with us and would love to welcome you back again in the future. Kind regards, Gemma, The Grosvenor Team.

What a lovely hotel and a fantastic location , 2 minutes from the seafront and 5 minutes from the theatre and all shops. The room was big bright and airy and the bed so comfortable , the staff so helpful and lovely and a very good breakfast ! Lots of selection along with cooked choices. I will be recommending this hotel to family and friends and will definitely be returning well done to all the staff there we had a lovely stay and weekend 🤩

Response

Dear Jackie, thank you for your lovely review and positive feedback!I will make sure to pass this along to the rest of our team! We will be looking forward to your next stay with us!Kind regards,OscarThe Grosvenor Team

Friendly staff, comfortable bed, good shower, clean room, good breakfast and well located for my purposes. Also, cost effective.

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Dear Milton!We're happy that you had a good stay with us! Thank you for your kind words and we hope to be seeing you again in the future!Kind regards,Oscar,The Grosvenor Team

Very pleasant and helpful staff who couldn’t do enough for us . Breakfast was very good with many choices and very attentive staff . Room and shower room was very clean and quiet . Hotel in a great position for shows and the Barbican. We will visit again , lovely stay . Thank you all so much !

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Dear Trevor, thank you so much for taking the time to leave such a lovely review. We are so happy that you enjoyed your stay, it was a pleasure and we hope to see you again in the future. Kind Regards, Gemma, The Grosvenor Team.

Welcoming, helpful, great nights sleep and awesome breakfast

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Dear Kerry, thank you for leaving a review. We are so pleased that you enjoyed your stay with us, feedback such as this means so much to our team. We hope to see you again in the future. Kind Regards, Gemma, The Grosvenor Team.

Hotel was very pleasant, I took breakfast early at 7am to make the most of my days in Devon, Staff were very friendly, and offered a cooked breakfast to the guests, the room was very clean and comfortable, will definitely book again next time I am in Plymouth. Also it’s less than a minute’s walk to the Hoe, which offers stunning views at any time of day or night.

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Dear Michael, thank you for taking the time to leave a review - feedback such as this means the world to our team. We are so pleased that you enjoyed your time with us and we look forward to your next visit. Kind Regards, Gemma, The Grosvenor Team.

clean tidy,very courteous, front desk top job, wish you had a lift 44 steps with 4 weeks of luggage pretty hard on 2 elderly persons haha, keep up the good work see you next year I hope.

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Dear Wynn, thank you for leaving a review. We are so pleased that you enjoyed your time with us, it was a pleasure to have you stay. You aren't alone in wishing that we had a lift, we also wish we were able to have one haha. We look forward to your return next year (where we have you on a lower floor as requested haha). Kind Regards, Gemma, The Grosvenor Team.

Very warm welcome, team members on reception in the evening and in the morning were both really lovely. I was travelling for work so just had a small single room and no breakfast as out early. It was all fine, good value for money. The room was a bit noisy as I could hear my neighbors clearly through the wall but I was too tired to let it bother me!

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Dear Jude, thank you for taking the time to leave a review. We are so pleased to hear that you received a warm welcome from our team and that you found your stay to be good value for money. Apologies that you could hear the people in the next room, we are an old building with little sound proofing, we will pass on this feedback to the relevant department and see if we can improve. We hope to see you again in the future. Kind Regards, Gemma, The Grosvenor Team.

Only stayed one night, the location is fantastic and room very comfortable. Great breakfast and friendly helpful staff.

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Good afternoon Lily,Thank you for leaving us a wonderful review! We are thrilled that you had a comfortable stay and enjoyed our breakfast and service!We hope to welcome you again, best regards.Beth, The Grosvenor team.

Stayed many times and will do so again. Always made to feel welcome and nothing too much trouble. Booking very straight forward direct with The Grosvenor. Check in and check out very easy. Room comfortable and clean. Breakfast as always 'hit the spot'. Good VFM and in a great location.

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Dear Gary, Thank you so much for this review. we are pleased that you had (and always do have) a comfortable stay. We value your repeat custom so much, you're a pleasure to accommodate and we look forward to seeing you soon. Kind regards, Jenny, The Grosvenor Plymouth

All good many thanks...

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Dear Mrs C, thank you for your review, we are glad you had a good stay. Kind regards, Jenny, Grosvenor Plymouth

Stay at this hotel every year when we come down for the submarine reunion. Staff lovely and friendly and breakfast always good..The only problem with it is if you don’t book a room on the first floor it can be a bit of a hike up the stairs as there is no lift. I always book room 6 which is lovely

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Good afternoon Paul,Thank you for leaving us a review of your return visit! We are always pleased to see a familiar face and even happier to hear you had a pleasant stay with us!We can't wait to see you again next year, Best regards.Beth, The Grosvenor team.

The hotel was great for a few days visit. The location was perfect a few seconds walk from hotel was the famous Plymouth Hoe Park & Lighthouse & sea.Room 11 had an old 4 poster bed & huge egg bath & a bit of a sea view! Breakfast was ok too.

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Good afternoon Linz,Thank you for leaving us a review of your stay at The Grosvenor! We are thrilled you could make use of our great location and had an overall good stay with us.We'd love to welcome you again, best regards.Beth, The Grosvenor team.

Brilliant spacious room, comfortable bed, excellent breakfast and fantastic friendly staff. My first visit to The Grosvenor Plymouth, will definitely stay again.

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Good Morning Adrian, thank you for taking the time to leave such a lovely review of your stay. We are delighted you had an excellent breakfast and our staff were fantastic. We are very pleased you will be staying again, we cannot wait to welcome you back,Kind Regards, Izzy, The Grosvenor Team

Clean hotel and rooms, great housekeeping, staff really helpful and friendly. Breakfast excellent including the waiting staff, chef great at cooking eggs with a superb breakfast, caters well for vegetarians. Easy walking distance to the waterfront and town centre. Limited parking. I have made a suggestion that smokers maybe don't use front entrance as the smell did travel into the bar area and into my bedroom as immediately above the entrance, maybe different in other rooms. I would definitely book again.

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Good Morning Nikki, thank you very much for taking the time to leave such a positive review of your stay with us!! I will pass on your superb review to the egg chef, they will be delighted. Also, thank you for passing on suggestions, we are always looking for ways to improve so this is really helpful. We cannot wait to welcome you again in the future! Kind Regards, Izzy, The Grosvenor Team

Great location for what we wanted. Walkable to Theatre Royal and The Barbican. Everything you could need for us although a small fridge would have been useful. Very clean throughout hotel and staff are lovely and very friendly. Early check in at 12.00 for £10 was a godsend as we were watching Shrek at 2 so great to freshen up and change beforehand. Also managed to get the last free parking space in their car park. Result. Would definitely stay again.

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Dear Jackie, thank you so much for leaving such a lovely review. We are so pleased that you enjoyed your stay and also hope that you enjoyed watching Shrek - I also went to see this and thoroughly enjoyed it. We hope to see you again in the future, Kind Regards, Gemma, The Grosvenor Team.

Great position,great breakfast lovely place

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Dear Gary, Thank you for taking the time to leave us a review. We are very glad that you had a fantastic stay and hope to see you back again soon. Kind regards, Jenny, Grosvenor Plymouth

I have stayed here many times. Its in a good location with good staff and gives value for money. The room and facilities were good though this time I found the plumbing a little loud especially if the next door room ran water in the night. Maybe a simple pressure reduction valve in this area would help. That said I look forward to booking and staying again.

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Good Morning Norman, thank you for taking the time to leave such a lovely review. We are pleased you keep coming back to us and having lovely stays. We are sorry to hear about the plumbing, I shall pass this on to maintenance who will be sure to look into this. We cannot wait to welcome you back soon!! Kind Regards, Izzy, The Grosvenor Team

Had a wonderful time with my wife and young daughter.hotel is close to local sites and restaurants,great choices of breakfast,rooms where very clean and peaceful,I would recommend the hotel.we will be returning next year.

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Good Morning Coli, thank you some much for your amazing review!! We are delighted you had a superb stay with enjoy and a wonderful time. I will be sure to pass on your lovely comments to the staff regarding the breakfasts and cleanliness. We cannot wait to welcome you again next year. Kind Regards, Izzy, The Grosvenor Team

Lovely Fruendly Place, Lovely Breakfast nothing too much trouble, well worth a stay.

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Hello Rosalind, thank you for taking the time to leave a lovely review. We are very pleased you had a fantastic stay with us. We are delighted you had a lovely breakfast and found the place friendly. We hope to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

Nicely welcomed. Bike stabled safely. Nice-ish single room with window that opened properly. Ckean. And a very good breakfast. Thankyou.

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Hello Gibson, thank you for taking the time to leave a review. We are glad we were able to safely store your bike for you and you enjoyed a very good breakfast before you checked-out. We hope to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

Reception : very kindRoom : nice and practical ; rather clean (could have been a little bit improved)Breakfast : good choice - just i was disappointed the coffee machine used instant coffee, my first move out of the hotel every morning was to get a real expresso somewhere.

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Hello Catherine, thank you for taking the time to leave us a review. We are delighted our reception staff were very kind and your room was nice and practical for your visit to Plymouth. We are always looking for way to improve guests stay, I shall pass on your review about the coffee. We hope to see you again. Kind Regards, Izzy, The Grosvenor Team

All good, friendly staff...clean and comfortable hotel in 5 mins walk to Plymouth Hoe...Excellent freshly cooked breakfast...Not fault of hotel but Plymouth Council...parking a mine field..sure they are quick to fine you but would help if their machines even worked !!other towns have free permit during hotel stay

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Good Morning Chris, thank you for taking the time to leave a review. We are delighted you had a comfortable stay with us and enjoyed an excellent freshly cooked breakfast. Unfortunately, as you mentioned Plymouth Council control the parking, however, we are one of the few hotels in the City Centre to have on-street parking. We hope to welcome you back again soon. Kind Regards, Izzy, The Grosvenor Team

From being allowed to leave your bags before taking the room to leaving the service as been excellent.The Staff are very friendly,they leave you to enjoy your stay in rooms that are kept clean and tidy and the breakfast in which you have a choice is better than some Restaurant's I have eaten in. If I should get the chance again I would definitely return and I would definitely recommend to others. This is a Hotel is Excellent.

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Good afternoon Mark,Thank you for leaving us such a wonderful review! We are grateful to receive your fantastic feedback. We will be sure to pass on the compliments to our staff! We hope to accommodate you again in the future. All the very best, Beth. The Grosvenor team.

I stated there for just one night but would like to stay more. Rooms are quite small but they are clean. And finally you’ll have a great breakfast at the morning.

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Dear Bulent, thank you for your review. We are delighted you had a lovely stay at our wonderful hotel and would have wanted to stay longer. We cannot wait to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

We checked in for the night as 3 adults in a room with one double and one single bed.The reception/bar area of the hotel was really nicely decorated and the receptionist was happy and friendly.The room was fine.Very clean and with plenty of room for our stuff.Breakfast the night morning was fine.The breakfast room was again, very nicely decorated with plenty of choice.Would def recommend the Grosvenor and would stay again.Also, great location, close to the sea and the town.

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Dear Jayne, thank you so much for taking the time to leave such a lovely and kind review, it means the world to our team. We hope to see you again in the future. Kind Regards, Gemma, The Grosvenor Team.

This is my third visitalways stay here when in Plymouthstaff helpfulBreakfast wide selectionGood location for either the Barbicanor the Hoe

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Dear Pam, thank you so much for taking the time to leave such a kind review. It is always a pleasure to have you stay, we look forward to seeing you again. Kind Regards, Gemma, The Grosvenor Ream.

Friendly helpful staff. Twin room spacious, ground floor ideal for limited mobility guest. Good breakfast choices.Great location.

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Dear Teresa, thank you for leaving a review. We are very happy our staff were friendly and helpful for your short stay with us. We hope to see you again soon. Kind Regards, Izzy, The Grosvenor Team

A really nice hotel, good sized room, very clean and comfortable, great value for money. Good choices for breakfast and very tasty. Staff are friendly and helpful. Good location. Lots of good restaurants in Plymouth.

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Dear Dawn, thank you for taking the time to leave a review. We are delighted by your lovely comments and are very happy you found our hotel to be great value for money. We hope to welcome you again. Kind Regards, Izzy, The Grosvenor Team

Central location everything in walking distance lovely place

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Dear Deidre, thank you for leaving a review. We are so glad that you enjoyed your stay with us and that you found our hotel to be nice & clean. We hope to welcome you back in the future. Kind Regards, Gemma, The Grosvenor Team.

Had a nice, comfortable stay

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Dear Andrew, thank you for leaving us a review. We are glad you had a nice, comfortable stay with us here at the Grosvenor Hotel. We hope to see you again in the future. Kind Regards, Izzy, The Grosvenor Team

Nice little break in a convenient area

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Dear Robert, thank you for taking the time to leave a review. We are delighted you spent your break away with us. We hope to welcome you again soon. Kind Regards, Izzy, The Grosvenor Team

Stayed here for my wife’s 50th birthday with our 4 grown up kids 😁. Staff were lovely and helpful and breakfast was good and even did a gluten free breakfast which was great as we have 2 coeliacs in our family

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Dear Steve, thank you for leaving a review. Thank you so much for choosing to stay with us for such a special occasion. We are thrilled to see that you all enjoyed your time with us. We hope to see you all again in the future. Kind Regards, Gemma, The Grosvenor Team.

Friendly staff throughout our stay, room clean and welcoming. Breakfast excellent.

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Dear Jack, thank you for leaving a review. We are so pleased that you enjoyed your stay, feedback like this means so much to our team. We would love to welcome you back in the future. Kind regards, Gemma, The Grosvenor Team.

Bathroom with bathtub.The well-cleaned guest rooms are equipped with a large TV that connects to YouTube and Netflix, and an ironing board.The free breakfast, which we can choose full breakfast, was satisfied with both quality and quantity.If there is an opportunity, I want to use it again.

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Dear HT, thank you for taking the time to leave such kind review. We are so pleased that you enjoyed your stay and had a positive experience. We hope to see you again. Kind Regards, The Grosvenor Team.

On arrival, I was greeted warmly.I had a single room which was an adequate size.The waiting staff in the Breakfast Room were also warm and friendly.Reliable Wifi.The room was well worth the money, and if I am ever in Plymouth again, I shall board here if there is a room available.Thank you all at Grovesnor!

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Good afternoon Brian,Thank you for leaving us such a wonderful review! We are more than pleased to receive your positive feedback. It is fantastic that our hotel could accommodate all your needs and provide you with our friendly service!We would be more than happy to welcome you again in the future,All the very best,The Grosvenor team.

Great Room, location, and breakfast. Quiet street. Efficient (if somewhat cold) staff. The main downside was the soft bed. I like it firm. This one sank too deep and was slightly tilted on one side. I have so far experienced many soft beds in England. Maybe it's a national thing (and I am not particularly demanding on mattress support - I just expect an average firmness)

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Good afternoon Alessandro,Thank you for leaving us an honest review! We are pleased that we could accommodate your needs! However, we apologise about the dissatisfactory mattress. We will look into alternative options in the future.Thank you for your feedback and all the very best,The Grosvenor team.

From the onset the service was top class, the room was clean and had everything I needed. The breakfast was superb and set you up for the day. I would recommend a stay here.

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Good afternoon Clare,Thank you for leaving us a lovely review! We are very pleased to see that you enjoyed your stay here with us. It is great that our service could accommodate your needs!We would be more than happy to welcome you again!All the very best,The Grosvenor team.

What a great place to stay. Friendly staff, great shower, room n bed excellent. Delicious breakfast and a great rate. What more could you want.

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Dear Nesta, thank you so much for leaving such a fantastic review. We are thrilled that you enjoyed your time with us and hope to see you again in the future. Kind Regards, Gemma, The Grosvenor Team.

Stayed overnight, the room was spotless the staff were also very good wouldn’t hesitate to stay again

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Dear Karl, Thank you for taking the time to leave such a kind review. We are glad you found the cleanliness of the room was of good standard and our staff were welcoming. We hope to see you again. Kind regards, Lydia, The Grosvenor Hotel.

Our room was clean and pleasant.Plenty of space. Hotel was well organised and staff were friendly and efficient.Breakfast was lovely (although I'm not a fan of machine coffee). Parking was a bonus. Bed was a bit soft but overall I'd definitely stay again. Great for its money, thank you.

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Dear Sarah, Thank you for taking the time to leave a review. We are pleased to hear that overall you enjoyed your stay with us. We are sorry to hear you didn't enjoy the coffee, unfortunately we are only able to provide machine coffee but we are glad that you found the rest of the breakfast to your liking. We hope to welcome you again. Kind regards, Lydia, The Grosvenor Team.

Staff, facilities and hospitality fabulous, wouldn't want to stay anywhere else! Thankyou!

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Dear Kay, Thank you for leaving such a lovely review. We are glad you enjoyed your stay with us and hope to welcome you again. Kind regards, Lydia, The Grosvenor Team.

What a lovely stay in Plymouth!Great hotel, tasty generous breakfast and special thanks to Izzy at reception for helping sort out a booking mistake.The location at the top of the Hoe perfect to explore a lovely naval quayside. Thanks all at the Grosvenor hotel for a great family occasion.

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Dear Rebecca, thank you for leaving a review. We are so pleased that you enjoyed your stay and I will pass on your thanks to Izzy, we are so glad that she was able to help. We hope to wee you again in the future. Kind Regards, Gemma, The Grosvenor Team.

Very kind hotel. Very safe and comfortable.

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Dear Martin, Thank you for leaving a review. We are pleased to hear you found the hotel worked well for you. We hope to welcome you again. Kind regards, Lydia, The Grosvenor Hotel.

Hotel room was very clean, shower had good pressure and no overnight noise. Staff were very helpful. Breakfast was very good and filling.

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Dear Paul, thank you for taking the time to review our hotel. We are glad to hear everything was to your standard and you had a pleasant stay with us. We hope to welcome you again. Kind regards, Lydia, The Grosvenor Team.

We traveled by train and having been to Plymouth before knew after checking the map where the hotel was located. Being a nice day, came out of the railway station turned left. You can see the top of the lighthouse on the Hoe in front of you, a gentle 15/20 minute stroll takes you to the hotel. Wonderful setting, a good sized room. A good breakfast pleasant, friendly staff. Hotel in good position for the harbour and shopping, definitely recommend. We stayed 19th to22nd of June 2023.

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Dear Darrel, thank you for your lovely review. We are pleased the location was in a good position for your visit to Plymouth. We are glad you enjoyed the wonderful setting of our hotel and had a good breakfast. We hope to welcome you again on future visits to Plymouth. Kind Regards, Izzy, The Grosvenor Team

Clean room, friendly staff

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Dear Maxine, Thank you for your review and kind comments, we hope to welcome you back soon. Kind regards, The Grosvenor Team

Lovely hotel, in a great location. Really friendly staff. Room had everything we needed. Bar prices were good, breakfast was great. Couldn't fault anything

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Dear Gary, thank you for leaving such a positive review. It was a pleasure having you stay and we hope to welcome you back in the future. Kind Regards, Gemma, The Grosvenor Team.

This was our second stay at The Grosvenor in Plymouth and once again we enjoyed it. The location is ideal for walking up to the Hoe and then along to the Barbican and even itto the city centre for shopping.We had a lovely welcome from the Reception staff on our arrival and equally the rest of the staff we encountered during our stay were very polite and friendly.The breakfast was very good (full English for us) with all the additional extras of juices and pastries etc. and a wide choice of teas and coffees.Our room wasn’t quite as nice as last time in that we missed not having bay windows, especially as it was extremely warm - thank goodness there was a portable fan! But overall it was comfortable and suited our needs.We would not hesitate to stay again and recommend it to others.

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Dear Jacki, thank you for taking the time to leave a lovely review. We are extremely happy to hear all our staff were polite, friendly and welcoming during your stay. We are pleased you enjoyed your stay and took advantage of the location by going on lovely walks around the location of the hotel. We cannot wait to welcome you back soon. Kind Regards, Izzy, The Grosvenor Team

Comfortable, well appointed and well maintained hotel. Great breakfasts and excellent service all round. Recommended.

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Dear Tim , thank you for your review. We are delighted you had an excellent stay with us and would recommend it to others. We cannot wait to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

The staff was really friendly and attentive.

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Dear Evarist, thank you for your review. We are delighted our staff were friendly and attentive throughout your visit. We hope to welcome you again. Kind regards, Izzy, The Grosvenor Team

I’ve been visiting this hotel for over a decade, but this was my first in 4 years. The hotel is in a truly convenient position, just metres from The Hoe, and short walks from The Barbican and City Centre shops. The hotel has always been scrupulously clean, and the rooms are well maintained. Staff are very friendly and helpful, and the breakfast is pretty good too. My visits are for only a few nights and, as my continued use shows, it meets my needs completely. There is a limited amount of parking to the rear of the hotel, so first come, first served.

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Dear Ian, thank you for taking the time to leave a review for us. We are glad that even 4 years on the hotel is meeting your needs and we hope you stay with us again. Kind regards, Lydia, The Grosvenor Team.

Hotel was in a great location very near to the Hoe. Clean, value for money and friendly helpful staff, would highly recommend it

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Dear Donna, thank you for taking the time to leave a review. We are glad you enjoyed your stay with us and found the location worked well for you. We are also pleased to hear you found the service to your standard and would recommend us. We hope to see you again. Kind regards, Lydia, The Grosvenor Team.

Great hotel great location

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Dear Daniel, thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay with us, we hope to welcome you back in the future. Kind Regards, Gemma, The Grosvenor Team

stuff very friendly and helpful, room great and clean. Only very high to climb trhe stairs, and a little loud. Breakfast good, Hotel nice, Parking situation perfect.

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Dear Birgit K, thank you for taking the time to leave a review of our hotel. We are very pleased our staff were very friendly and helpful throughout your stay with us. Please do not hesitate to request rooms on the lower floors if you are to stay with us next time, we always try our best to accommodate this. We are delighted the parking situation was perfect. We hope to welcome you again. Kind Regards, The Grosvenor Team

We enjoyed our 3rd stay at the hotel. The room was a nice size. Great customer service and a tasty breakfast.

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Dear Mark, thank you for your review and for staying with us a third time. We are glad you enjoy staying at the hotel and want to stay with us again. We hope to accommodate you again in the future. Kind regards, Lydia, The Grosvenor Team.

La posizione dell' hotel è meravigliosa, a 2 passi da Hoe Park. La strada su cui è situato è molto tranquilla e con facilità di parcheggio. L hotel dispone anche di un parcheggio privato gratuito, con posti limitati. La stanza in cui ho soggiornato piuttosto minimal nell' arredamento ma ampia e luminosa.

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Dear Cristina L, thank you for leaving a review of your stay with us. We are delighted the hotel was in a wonderful location for your visit to Plymouth and are pleased you found the room bright and large. We are always looking for way to improve our hotel and will look into the rather minimal furnishings. We hope to welcome you again if you come back to Plymouth. Kind Regards, Izzy, The Grosvenor Hotel

Super chambresPetits-déjeuners excellents et copieuxHyper bien situé 😀

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Dear Reungoat A, thank you for your lovely review. We are pleased you had an excellent breakfast and our hotel was well located for your visit to Plymouth. We hope to see you again. Kind Regards, Izzy, The Grosvenor Hotel

Pleasant stay , good clean accommodation great choice for breakfast, and very warm & welcoming staff, a great location.

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Dear Joyce, Thank you for your review, we are glad that you had a great break away with us and hopefully we'll see you again on your next one. Kind regards, The Grosvenor Team

A very nice hotel, in an excellent location. Polite staff. A pleasant stay overall.

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Dear Mark, thank you for reviewing the Grosvenor Plymouth, we are very pleased that you had a pleasant stay with us and hope to accommodate you again soon. Kind regards, The Grosvenor Team

Perfect hotel for our stay. Close to amenities and very clean :) Y

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Dear Yvette, thank you for leaving a review. We are thrilled to hear that our hotel was perfect for your stay. We would love to welcome you back in the future. Kind Regards, The Grosvenor Team.

Great place and such lovely people !!!

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Dear Rosa, thank you for leaving a positive review of our hotel. We are pleased you had a great stay with us and you found the people lovely. We hope to welcome you back in the future. Kind Regards, Izzy, The Grosvenor Team

The situation of the hotel is perfect. The breakfast is very complete. The area is very quiet and next to the sea. All very well

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Dear Begona, thank you for your review. We are glad the situation of our hotel was perfect for your visit to Plymouth and you had a lovely stay with us. Kind Regards, Izzy, The Grosvenor Team

Stunning bar, reception area and day room. Very friendly staff and a nice breakfast. It would have been nice if there were some newspapers (At The Imperial you get The Herald and The Times). Also the furniture in the bedroom could do modernising. It was great to have a fan in the bedroom!

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Dear Harriet W, thank you for review. We are very pleased the staff were very friendly and you found our bar, reception and day rooms stunning! We are always looking for ways to improve our hotel to make sure everyone has an enjoyable stay with us, we shall take note of your suggestions :) We hope to welcome you again soon. Kind Regards, Izzy, The Grosvenor Team

This is the second time we have visited this well run hotel,the staff are very pleasant the rooms are clean and comfortable as is the rest of the hotel .there is plenty of choice for breakfast we will definitely be staying next time we are in Plymouth

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Dear Vanessa B, thank you for taking the time to leave a review. We are pleased you came back after a positive previous stay! We are glad your room was clean and comfortable and enjoyed the choice at breakfast. We cannot wait to welcome you back in the futureKind Regards, Izzy, The Grosvenor Team

A group of 5 of us stayed Friday to Sunday in single rooms. The rooms were clean, the bed was comfortable and the breakfast was excellent. The only down side was no lift so if you have mobility problems this would cause issues.

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Dear Anne, Thank you for your review, we are very pleased that you had an excellent stay and hope to welcome you all back again soon. Kind regards, The Grosvenor Team

Perfect for one night in Plymouth. Good location, clean, helpful staff.Very good value.

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Dear Nick, Thank you so much for your review, we are very pleased that our hotel was perfect for your needs and hopefully we'll see you again soon. Kind regards, The Grosvenor Team

Excellent value for money, great central location, comfortable bed and lovely breakfast

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Dear Andrew, thank you for your review. It's great to hear that you had a very nice stay and found the hotel excellent value for money. Hopefully we'll welcome you back again soon. Kind regards, The Grosvenor Team